Assistant Manager - Stratford

In - Manager Recruitment; Stratford-upon-Avon; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC is looking for an Assistant restaurant general manager to support the team, lead day-to-day operations, and drive guest satisfaction. This role focuses on owning the operations, atmosphere, and guest experience, ensuring the restaurant runs smoothly and the team performs at its best.

You will train and coach the crew, manage KPIs, handle rostering and stock, and work to convert first-time guests into regulars with exceptional service.

Qualifications

• Experience leading teams in hospitality or fast-service environments.
• Strong people skills with ability to coach and develop staff.
• Solid understanding of restaurant operations and guest experience.

Responsibilities

• Support day-to-day restaurant leadership and performance.
• Train, coach, and motivate crew to meet and exceed standards.
• Own KPIs and ensure shifts meet targets.
• Oversee admin like rosters and stock to keep operations smooth.
• Create memorable guest experiences and drive repeat visits.

Skills

Team leadership

People management

Operations

KPI focus

Job description

Assistant
restaurant general manager
Welcome to KFC. Home of the real ones.

We
sell the world’s best chicken. We’ve done it for a long old time — since 1939,
when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly
serve 1000+ communities across the UK and Ireland, bringing the grit, pride and
iconic reputation that started in Kentucky all those years ago.

People who are
original. Individual. Fresh. We come to work to be ourselves, and to make
something of ourselves. We bring the graft and the laughs every day — building
our own community, as we serve our original recipe chicken to the ones we’re
in.

In our place, ambition grows. Careers build.
Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing.
That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Support the team, take charge of
the day-to-day, and help hit those performance
goals while ensuring your team doesn’t just meet expectations, but crushes
them. Own the operations,
the atmosphere, and the guest experience, helping everything
run smoothly and creating a place where both guests and the team feel right at
home.

What will you spend your time doing?

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance,
  hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go
  beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers
  what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the
  behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep
  them coming back.

What we'd love from you:

• You lead by example. You’ve helped manage teams before and know how to bring out the best in
  others.
• You understand people. You support building strong teams, handle tough convos, and make sure
  everyone feels valued.
• You keep things running. You help ensure smooth operations — efficient, clean, compliant — even
  when things get hectic.

Keeping it real

We don’t hire staff — we hire people. People
with real lives and aspirations, building real careers. Each of us has
something special to add to the mix we call work, and we’ll always encourage
you to add your perspective.

See, at KFC, everyone’s welcome — whatever
your background, and whatever future you’re creating. We’ll look out for you
because you’re one of us, not because you work for us. We’ll invest in your
potential, because it’s what we’ve always done. But most of all, we’ll give you
the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

We offer
benefits that make your life that little bit easier, because we know the juggle
is real.

• Pay rate: £32,000 - £35,000
• Quarterly BONUS that rewards
  the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:

Whoever you are
and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with
us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your
performance during the recruitment process, or have any other requirements —
just let us know. We’ll be
there to help you be the real you.

Worried you aren’t ticking all the
boxes? Don’t - we’d still love to hear from you.