Assistant Manager - Red Lion Withington

JW Lees Careers; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned hospitality company is seeking an Assistant Manager for its Manchester location. The role involves leading a team, ensuring exceptional customer service, and supporting the General Manager. Successful candidates will have previous leadership experience in hospitality or retail and be passionate about creating memorable experiences for customers. The position offers a profit share, generous discounts, and opportunities for career growth.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Wellbeing support

Access to discounts on high street and online

Opportunities for career growth

Qualifications

• Previous leadership experience within hospitality or retail.
• Passion for making customer visits memorable.
• Willingness to learn and grow in the role.

Responsibilities

• Lead the team by example and motivate staff.
• Communicate effectively with customers.
• Support the General Manager and take the lead when necessary.
• Own problems and maintain commercial awareness.

Skills

Leadership experience

Communication skills

Problem-solving

Customer service orientation

Job description

We are looking for an Assistant Manager to join our talented management team.

What we offer our Assistant Managers :

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees :

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees :

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do :

Proud - Savvy - Honest - Passionate - Personal - Together