Assistant Manager, Privacy, Quality Risk and Security Services

HM Revenue & Customs (HMRC); Cardiff, Leeds, Manchester; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Deloitte is seeking a Data Privacy Operations Assistant Manager to support regulatory obligations under UK DPA 2018 and GDPR. You will run DPIAs/LIAs, assist with DSARs and Erasure requests, investigate data incidents, and advise the business on privacy issues across engagements.

The role includes people oversight, training, and continuous improvement. You will base in Cardiff with hybrid working and join a collaborative team focused on delivering privacy by design and measurable impact across

Qualifications

• Experience in privacy or a related field.
• Strong knowledge of UK DPA 2018 and GDPR.
• Experience with Privacy Risk Assessments (DPIAs/LIAs) and Data Subject Rights Requests (DSARs, Erasure, etc.).
• Ability to advise the business from a privacy perspective.

Responsibilities

• Support Privacy Operations Team in meeting regulatory obligations.
• Conduct Privacy Risk Assessments (DPIAs/LIAs).
• Assist with Data Subject Rights Requests (DSARs, Erasure, Rectification).
• Support investigation of Data Incidents and privacy issue resolution.
• Advise on processing activities from a privacy perspective.
• Mentor Analysts and contribute to training and upskilling.
• Research emerging privacy regulations and best practices.
• Deliver metrics/reports to leadership and contribute to CSI.
• Develop and deliver privacy training materials.

Skills

Privacy

DPIAs/LIAs

DSAR handling

Data protection

Leadership

Communication

Job description

Job description

As an integral part of the firm's Quality Risk and Security (QRS) community, Deloitte Business Security (DBS) is charged with protecting the firm's people, assets, and firm and client data. Individuals' safety and our firm's reputation are primary concerns for DBS.

With extensive security knowledge, DBS also provides wide-ranging services to engagement teams and colleagues on security-related issues.

Connect to your Industry

As a Data Privacy Operations Assistant Manager, you will play a crucial role in supporting the Firm to meet its regulatory obligations under the UK Data Protection Act and the General Data Protection Regulation and support the business through providing tailored advice from a Privacy lens. You will be supporting day to day activities which will include Privacy Risk Assessments (including Data Protection Impact Assessments - DPIAs, and Legitimate Impact Assessments - LIAs), supporting with the investigation of Data Incidents, supporting with Data Subjects Rights Requests (including Data Subject Access Request - DSAR, and Erasure Requests) and advising the business on processing activities.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other , foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

Responsibilities include, but are not limited to:

• Supporting the Privacy Operations Team in meeting its regulatory obligations.
• Conducting Privacy Risk Assessments (DPIAs/LIAs).
• Completing Data Subject Rights Requests (Data Subject Access Request - DSAR, Erasure Request, Rectification Request etc.).
• Supporting with the investigating of Data Incidents.
• Advising the business from a Privacy (personal data) perspective linked to engagements and other processing activities.
• Supporting the Privacy Operations Team Analysts.
• People oversight and leadership - supporting with day-to-day requests from our Analysts, conducting 1-2-1 check ins and training & upskilling team members.
• Conducting research and analysis on emerging privacy regulations and best practices.
• Supporting the team with its Continuous Service Improvement (CSI) programme and delivering metrics/reports to leadership.
• Developing and delivering privacy training materials for team members.
• Participating in team meetings and contributing to knowledge sharing initiatives.

Connect to your skills and professional experience

Ideally the successful candidate will have a basic knowledge of the firm's risk and data security controls; full training on the processes will be provided.

The role needs

• A proven track record of relevant experience in Privacy or a related field.
• Strong understanding/interest of data privacy principles and regulations, including UK Data Protection Act 2018 (UK DPA) and the General Data Protection Regulation (GDPR), and other relevant legislation.
• Experience in conducting Privacy Risk Assessments (DPIAs/LIAs), completing Data Subject Rights Requests (Data Subject Access Requests, Erasure Requests etc.), and confident in providing Privacy advice to the business.
• Previous people's leadership experience is desirable but not essential.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work effectively in a team environment and independently.
• Strong analytical and problem-solving skills.

You are

• A strong communicator: You can effectively convey complex information to both technical and non-technical audiences.
• Detail-oriented: You have a keen eye for detail and can ensure the accuracy and completeness of your work.
• A team player: You enjoy collaborating with others and are willing to contribute to the success of the team.
• Proactive and results-oriented: You take initiative and are driven to achieve results.
• Committed to continuous learning: You are passionate about staying up-to-date on the latest developments in the field of data privacy.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career." Jim, Enabling Functions

Our hybrid working policy

You’ll be based in Cardiff, Leeds, or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter about the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make a kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers