Assistant Manager - Premium Student Living

The People Pod; West Midlands; On-site; GBP 30,000 - 32,000; Full time

Job summary

A premium student accommodation provider in West Midlands is seeking an Assistant Manager to lead operations and enhance resident experiences. This role involves team management, customer engagement, and organizing community events. Ideal candidates are proactive leaders with at least a year of relevant experience. The position offers a competitive salary up to £32,000, performance bonuses, and a supportive work culture.

Benefits

Performance-related bonus

Fast-track career growth

Collaborative and supportive culture

Enhanced work-life balance

Qualifications

• 1+ years of experience managing teams in a retail, hospitality or accommodation setting.
• Proven history of delivering exceptional customer experiences.
• Energetic, proactive, and ready to make an impact.

Responsibilities

• Help run the day-to-day operations ensuring high standards.
• Inspire and coach your team to exceed resident expectations.
• Manage relationships with tenants and handle their needs.
• Ensure full Health & Safety compliance.
• Create and deliver vibrant events for residents.

Skills

Team management

Customer experience

Organizational skills

Proactivity

Job description

Assistant Manager - Premium Student Living

Overview

TPP-ARM2010 Hospitality Manager, Retail Permanent West Midlands £30000 - £32000 per annum + bonus, pension

Assistant Manager - Premium Student Living
Step into a Role That Makes a Difference

Are you a standout leader from the accommodation, retail or hospitality world, known for running smooth operations and delivering top-tier customer experiences? Ready for a career move that's both exciting and meaningful?

We're on the hunt for a passionate, people-focused Assistant Manager to help lead the charge at a premium student residence. This is your chance to bring your leadership skills into an industry that's vibrant, fast-growing, and all about creating exceptional living experiences for students.

What You'll Be Doing

As our new Assistant Manager, you'll be the heartbeat of the residence, responsible for:

• Help run the day-to-day operations, ensuring the highest standards of service and comfort.
• Inspiring and coaching your team to go above and beyond for residents.
• Managing the needs of tenants, handling queries and maintaining strong relationships.
• Help to managing building maintenance and facilities to create a safe, welcoming environment.
• Ensuring full Health & Safety compliance across all areas, working with the wider team.
• Help to create and delivering vibrant events that bring residents together and foster a real sense of community.

What We're Looking For

• 1+ years' experience managing teams in a retail, hospitality or accommodation setting.
• A proven history of delivering exceptional customer or guest experiences.
• A hands-on, solutions-focused leader who loves to engage and inspire others.
• Strong organisational skills.
• Someone who's energetic, proactive, and ready to make an impact.

What You'll Get in Return

• A competitive salary up to £32,000 DOE
• Performance-related bonus
• Fast-track career growth within a thriving organisation
• A collaborative, energetic, and supportive culture
• The opportunity to genuinely make a difference in student's lives and have fun while doing it
• Enhanced work-life balance: There are 3 shift patterns Mon-Fri: 7am - 4pm / 9am - 6pm / 12am-9pm and only 1 in 3 weekends.

Ready to take your career in an exciting new direction?
Apply now with your CV and join a business where your leadership will shape experiences and build futures.