Assistant Manager- Plants Galore

Joyners Plants Ltd; Teigngrace; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

Plants Galore in Newton Abbot is seeking an experienced Assistant Manager to support the store manager and head office. The role involves hands-on leadership on the shop floor, managing a small till team, and ensuring high standards of display and customer service.

You will handle stock, merchandising seasonal ranges, and daily operations while coordinating with department supervisors to maintain smooth store performance. Weekend work is required.

Qualifications

• Experience in retail management and team leadership.
• Strong customer service orientation and ability to handle busy periods.
• A flair for retail display and merchandising.

Responsabilités

• Lead a small team of 2–4 till operatives and front-line staff.
• Resolve customer queries and process returns in line with store policies.
• Oversee payment area, stock management, and merchandising of horticultural and seasonal ranges.
• Run the store to high standards and report to head office as required.
• Assist with opening and closing procedures and store administration.

Description du poste

Our Garden Centre based in Newton Abbot is looking for an experienced Assistant Manager to strengthen its managerial team. This role is responsible for the smooth running of the centre alongside the department supervisors and head office. Once fully trained, the role will require applicants to assist with management of the operation of the entire retail store alongside the store manager. Responsibilities will include payment area management, merchandising and display of horticultural and Christmas ranges of products and merchandising and display of beautiful garden plant displays. Applicants will become responsible for all operational issues at store level. Applicants will need to be confident communicating with and leading a team of staff on the shop floor and be hands on with all workload tasks. Applicants ideally need to relish the opportunity to create beautiful seasonal store layouts and create colourful eye-catching displays for customers to enjoy. A flair for retail display and merchandising is required. Applicants will need a positive customer service attitude and friendly firm and professional personality to deal with customer queries and payment area issues.

• Managing 2-4 till operatives
• Resolving customer queries
• Processing returns
• Following and enforcing policies and procedures
• Customer service
• Opening and Closing procedures
• Head office reporting and administration
• Managing and leading the retail team
• Stock Management alongside department supervisors
• Run the store to the high standards that we set our stores at

This role is hands-on as a shop floor manager and physically demanding requiring applicants to be on their feet all day and handle heavy repetitive lifting. A good level of physical fitness and a passion for active work are essential. Regular weekend and bank holiday working is also essential (as with all high street retail stores) so please do not apply for this role if you cannot work weekends or feel that the physical nature of the role is not suitable. We can fast track progression and pay rates following the initial three month period so applicants can quickly reach agreed target levels as they quickly learn new skills and become more competent and experienced to take on more responsibility at store level and advance to becoming a key member of the team. Plants Galore are an experienced and successful retailer and we are looking for outstanding individuals who can help take the company forward through a new five-year period of expansion and progression. We can offer career progression to all exciting applicants who can fully commit to helping us create and operate massive retail stores successfully.