Assistant Manager - Marylebone - Boutique Eyewear Brand

Zest Business Group; United Kingdom; On-site; GBP 32,000 - 37,000; Full time

Job summary

A British eyewear brand is seeking an Optical Assistant Manager to enhance customer experience in Marylebone. This role involves guiding customers through frame selection, managing orders, and ensuring meticulous optical measurements. The ideal candidate will have a proven background in the optical industry and display a passion for sustainability. The position offers a salary of up to £32,000, along with bonuses and employee perks including discounts and team-building events.

Benefits

Base salary up to £32,000

Bonus structure based on sales targets

Spectacles & sunglasses

Discounts for family and friends

Team-building days

Qualifications

• Proven track record in the optical industry.
• Passion for sustainability and ethical practices.
• Willingness to learn and grow.

Responsibilities

• Assist customers in selecting frames and lenses.
• Take accurate optical measurements.
• Handle customer queries via email, phone, and in-store.
• Manage customer database and support marketing.
• Assist with stock management and store administration.
• Oversee store opening/closing procedures.

Skills

Customer service

Optical measurements

Strong communication skills

Sales acumen

Job description

Overview

Zest Optical is supporting a British eyewear brand in their search for an Optical Assistant Manager to join their boutique in Marylebone. This is a unique opportunity to become part of a brand at the forefront of sustainability within the eyewear industry. Combining exceptional design, high-quality materials, and expert craftsmanship, they create a truly special range of products—all offered within a setting like no other.

The Role

As an Optical Assistant Manager, you will play a key role in delivering a tailored, first-class experience to every customer. You will guide them through the eyewear selection process, manage orders, and help nurture the brand\'s loyal community of wearers.

Key Responsibilities

• Assist customers in selecting frames and lenses that complement their style and prescription needs.
• Take accurate optical measurements with care and precision.
• Handle customer queries via email, phone, and in-store visits.
• Manage the customer database and support marketing outreach efforts.
• Assist with stock management, merchandising, and store administration.
• Oversee store opening/closing procedures.

About You

• A proven track record working within the optical industry.
• A passion for sustainability and ethical business practices.
• A growth mindset with a keen willingness to learn.
• Strong communication skills, both written and spoken.

The Benefits

• Base salary up to £32,000.
• Bonus structure based on sales targets.
• A pair of spectacles & sunglasses, plus discounts for family and friends.
• Team-building days.

This is a fantastic opportunity to join a forward-thinking brand that is making a real impact in the eyewear industry.

To find out more, please send your CV by clicking the \'apply\' link, and the team will be in touch to discuss the opportunity in more detail.