Assistant Manager, Maidstone Ave (1 Year Contract)

Canadian Tire Corporation; Essex; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Canadian retail company is seeking an Assistant Manager for their store in the United Kingdom, England, Essex. In this role, you will enhance customer service, ensure operations run smoothly, and provide leadership and training to your team. Ideal candidates should have 3-5 years of retail management experience, outstanding communication skills, and be results-driven. This position offers competitive pay and comprehensive benefits, reflecting a commitment to employee recognition and development.

Benefits

Competitive salary

Comprehensive benefits

Bonuses and additional compensation

Qualifications

• 3-5 years of retail management experience required.
• Proven ability to coach, mentor, and develop team members.
• Exceptional communication and organizational skills.

Responsibilities

• Ensure execution of Customer Experience and resolve customer concerns.
• Demonstrates visual compliance standards and store maintenance.
• Provide continuous feedback and coaching to team members.
• Act as a brand ambassador for the store and programs.

Skills

Coaching and mentoring

Results-driven

Communication skills

Organizational skills

Basic computer skills

Job description

Assistant Manager

What you’ll do

Customer Service

• Ensure execution of the Customer Experience and provides resolution for all customer concerns.
• Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

Operations

• Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
• Leads the implementation and execution of standard operating procedures (SOPs)
• Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
• Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
• Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
• Creates efficient store weekly scheduling for both sales and support functions.

Training

• Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Huddles, one on ones, and performance management coaching programs.
• Create development plans for staff; support and coach to improve any performance gaps and conducts ongoing coaching to improved team.

Leadership

• Acts as a brand ambassador, promoting our stores, programs, brands, and people internally and externally.
• Effectively problem solve, delegate and follow-up on tasks assigned to team Members.
• Maintain SportChek performance management expectations (feedback / coaching); this includes progressive discipline where necessary.
• Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering)

What you bring

• Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
• Results driven with the ability to build and manage a daily, weekly game plans for the department and store.
• Exceptional communication and organizational skills.
• Superior training and mentoring skills.
• 3-5 years retail management experience required.
• High energy, enthusiasm, and a drive to succeed.
• Basic computer skills required.

At Canadian Tire Group of Companies, we believe in fostering an environment of transparency. A place where your contributions are recognized, valued, and fairly rewarded and salary is determined based on a combination of factors including individual experience, store volume, location, and other relevant role-specific requirements. Beyond a competitive base salary, you'll enjoy company benefits, bonuses, or any additional compensation.

#LI-JD1

À propos de nous

Chez Mark's, nous voulons que vous fassiez l’expérience d’une carrière extraordinaire en contribuant à faire de notre marque la première destination au Canada pour les vêtements et chaussures de travail et tout-aller. En tant que l’un des principaux détaillants de vêtements au Canada, et membre important de la famille d’entreprises Canadian Tire, Mark's se distingue par son engagement envers le confort, la qualité et le style. Mark's est un chef de file dans le développement d’articles novateurs et de qualité grâce à son assortiment de vêtements, de chaussures et d’accessoires de travail, y compris des marques maison dynamiques et exclusives. Joignez‑vous à nous, il y a une place pour vous ici!

Notre engagement envers la diversité, l’inclusion et l’appartenance

Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.

Accommodements

Nous tenons fermement à notre valeur fondamentale d’inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d’équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d’accommodements pour postuler à ce poste ou lors de l’entrevue, veuillez‑nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.