Assistant Manager - London

Company of Cooks; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading hospitality company in London is looking for an Assistant Manager for their restaurant. You will lead daily operations, ensure exceptional guest experiences, and support a dynamic team. The ideal candidate should have strong leadership skills and experience in high-quality restaurant environments. This position offers competitive salary and various employee benefits including personal development opportunities and healthcare support.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Wellbeing strategy

Family friendly support

Holiday purchase scheme

Professional subscriptions

Recognition schemes

Long service awards

High-street discount vouchers

Qualifications

• Proven experience managing restaurant teams, ideally in high-volume or multi-concept venues.
• Flexibility and drive to work in a dynamic environment.
• Passionate about creating memorable guest experiences.

Responsibilities

• Manage day-to-day operations and restaurant procedures.
• Ensure excellent customer service and handle complaints effectively.
• Coordinate staff schedules and training.

Skills

Leadership

Excellent communication skills

Team coordination

Guest-first mindset

Organisational skills

Job description

Assistant Manager – Guinness Open Gate Brewery, London

Salary: 35,000-40,000 per annum

Working pattern: 40 hours per week, 5 over 7

Opening: December 2025

Step into a landmark role at the heart of London's newest hospitality destination.

About the Venue

• Guinness Open Gate Brewery London
• A stunning, four‑floor venue featuring two innovative restaurant concepts designed to delight and inspire.

We are seeking a highly motivated Assistant Manager to lead the day‑to‑day operations of one of our restaurant concepts, delivering outstanding guest experiences and supporting a passionate team of hospitality professionals.

About the Role

• Scheduling and training:

  Create staff schedules, manage shifts, and assist with recruiting, onboarding, and training employees to ensure high performance.

• Leadership:

  Motivate the team, lead by example, and handle employee issues or conflicts as they arise.

• Team coordination:

  Conduct pre‑shift briefings and ensure front‑of‑house and back‑of‑house teams work together harmoniously.

Operations and quality control

• Daily operations:

  Manage all aspects of the day‑to‑day running of the restaurant, including opening and closing procedures and ensuring a professional atmosphere.

• Guest experience:

  Ensure excellent customer service, handle customer complaints or issues promptly and resolve problems to guarantee guest satisfaction.

• Food and beverage:

  Work with the kitchen to monitor food quality, presentation and preparation.

• Inventory and stock:

  Manage inventory levels, conduct stock checks and place orders for food and beverages with suppliers.

• Financial oversight:

  Handle cash responsibly, monitor sales performance, and manage budgets.

About You

You are an experienced and passionate hospitality professional with a track record of successfully working high‑quality restaurant operations. You thrive in fast‑paced environments and have a genuine passion for creating memorable guest experiences.

• Proven experience managing restaurant teams, ideally in high‑volume or multi‑concept venues.
• A guest‑first mindset, with the ability to maintain high standards of service and hospitality.
• Excellent organisational and communication skills.
• Flexibility and drive to work in a dynamic, evolving pre‑opening and launch environment.

What's in it for you?

Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes annual health check, digital GP, mental health consultations, nutritional consultations, second medical opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support – regular social events and communication with our leaders
• A holiday purchase scheme, volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high‑street discount vouchers