Assistant Manager- Live in Available

The Oystercatcher; Wadebridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A scenic pub and restaurant in Wadebridge is seeking a capable leader to assist in managing a vibrant team while ensuring top-notch service and customer satisfaction. This role includes responsibilities like overseeing operations in the absence of the General Manager, promoting team motivation, and maintaining quality standards. Opportunities for personal development and career growth are available, along with attractive benefits, including discounts and flexible working arrangements.

Benefits

50% off overnight stays in our pubs

£150 towards a stay in one of our pubs

Bonus Scheme

Discount scheme across hundreds of retailers

Cycle to work scheme

Career progression

Meal provided for shifts over 6 hours (up to the value of £10)

Family-friendly policies

Flexible working

Paid time off to volunteer

Qualifications

• Proven experience in a similar role, particularly in hospitality.
• Ability to motivate and support team members effectively.
• Keen eye for detail in admin and cash handling.

Responsibilities

• Lead the team in the absence of the General Manager.
• Ensure high standards of service and customer satisfaction.
• Oversee food quality and kitchen team operations.

Skills

Team leadership

Customer service

Cash management

Health and safety awareness

Job description

Responsibilities

• Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
• Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
• You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
• You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you'll support where needed.
• A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
• You know health and safety regulations like the back of your hand.
• Team members see you as an inspiring role model and know they can depend on you for support and development.
• You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
• The Oystercatcher is a contemporary bar and restaurant with comfy accommodation that enjoys an enviable outlook over Polzeath Beach and out to sea, from both inside and across its spectacular al fresco space.

About the role

You'll be working at a scenic pub that's popular among families, couples, and surfers seeking a delicious bite to eat following a session on the waves or a day out exploring Cornwall's dramatic north coast. With the option to live in, including a one bedroom private apartment, you can enjoy the coastal lifestyle both in and out of work!

Benefits

• 50% off overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Tips
• Bonus Scheme
• Discount scheme across hundreds of retailers
• Cycle to work scheme on select rolesLearning and development opportunities
• Career progression
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly policies
• Flexible working
• Paid time off to volunteer