Assistant Manager - Legal Managed Services

KPMG UK; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to enhance its Legal Managed Services. This role involves optimizing legal functions, managing client relationships, and contributing to innovative service offerings. The successful candidate will collaborate with multidisciplinary teams, ensuring high-quality deliverables while supporting business development and stakeholder engagement. Join a dynamic team where your insights and leadership will shape the future of legal operations and transformation.

Qualifications

• Strong track record in engaging and managing stakeholders across different seniorities.
• Experience in conducting assessments and gap analysis.

Responsibilities

• Support the growth and development of the LBS practice and service offerings.
• Lead and facilitate stakeholder workshops to achieve desired outcomes.

Skills

Stakeholder Management

Communication Skills

Change Management

Process Mapping

Project Management

Education

Degree in Law or Business

Project Management Qualification

Job description

Assistant Manager - Legal Managed Services

Legal Business Services - Assistant Manager

KPMG’s Legal Operations and Legal Business Services (LBS) team supports clients in optimising their legal function to achieve operational excellence.

There are 3 core service offerings within LBS: a powered contracting practice, based on Contract Lifecycle Management (CLM) technology, legal operating model transformation service and Legal Manage Services. Across LBS, we are winning new clients and are growing our team as a result of these successes and as a new role, it is an exciting time for a candidate to come in, make a big impact on the function and shape the role.

We are looking for talented Assistant Managers to join us in growing the legal operating model transformation practice within LBS, through managing and developing external client relationships and building out our offerings.

The candidate will gain experience across the lifecycle of a transformation project and in developing a new offering for KPMG, working closely with other KPMG LBS teams globally as well as interaction with other services within KPMG such as CIOA and People in Change.

The wider LBS team:

• Has a focus on legal technology and automation and the candidate will have the opportunity to work across all client bases, from mid-market to FTSE listed companies, from public sector to financial services to FMCG.
• Provides subject matter expertise and industry insights to our clients undergoing legal transformation and legal managed services
• Supports and contribute to the development of go-to-market strategies, collateral, methodologies and alliance partner relationships
• Contributes to and lead workstreams within complex, multi-national engagements for our clients, comprising of multi-disciplinary teams
• Takes ownership of micro service offerings as they develop and taking an active role in determining their direction and focus
• Acts as the conduit between some of our services internally (e.g. Procurement, Finance Transformation, CIO Advisory, Risk Consulting, Legal, People and Change etc.) and able to co-ordinate multi-disciplinary solutions and teams

Leadership & Management:

The role will support the LBS team and leadership to shape and grow service offerings and supporting methodologies within the LBS practice.

As the team and business grows, the candidate will be expected to contribute to the development of people and culture within the team, ensuring continuous development and support for more junior members.

The candidate will also be expected to support with activities related to business development, marketing and communications and collateral development to feed into the wider LBS business, in the UK and globally.

Candidates will be expected to have a strong track record at engaging with and managing stakeholders across different seniorities, functions and industries.

Candidates will need to manage both internal and external stakeholders self-sufficiently as part of on-going engagements and through business and strategic development.

Impact, Risk, Accountability & Governance: This role will assist in the growth and development of the practice and service offerings in LBS, and KPMG Law as a whole by extension. The successful candidate will contribute to the growth and development of the practice and service offerings in LOTS. The candidate will be responsible for adhering to KPMG standards regarding risk and quality of their work and the work performed by their team within workstreams they oversee.

• Experience in running workstreams or discrete programmes self-sufficiently, delivering high quality work on time and to budget
• High quality written and verbal communication skills
• Leading and facilitating stakeholder workshops to achieve desired outcomes
• Experience in conducting assessment, gap analysis and road mapping exercises
• Experience in process mapping
• Understanding of legal, risk and compliance issues facing organisations
• Understanding of drivers, risks and opportunities facing "back office" functions and their drive towards digitisation
• Experience in supporting change management projects
• Experience in managing and leading business development activities (such as client meetings, proposals and marketing materials)

Expertise / Technical role requirements

• Experience of in-house legal functions desirable but not essential
• A project management qualification would be desirable but not essential
• Communication skills and persuasive writing
• Engagement management
• Internal and external stakeholder management
• Experience in communicating and influencing stakeholders
• Consulting expertise to engage with legal teams (and coaching others to do the same)
• Proficiency in managing small engagement teams and ensuring consistent, top quality, deliverables for themselves and their team.

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