Assistant Manager — Lead People, Drive Sales & Service

Lounges; Ilkley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local hospitality chain in Ilkley is seeking an Assistant Manager to support the General Manager and ensure exceptional customer experiences. You'll be involved in managing shifts, driving sales, and team engagement. The ideal candidate should have previous experience in hospitality management, strong communication skills, and a passion for service. This position offers up to £14 an hour plus tips, fantastic benefits, and opportunities for personal development in a growing business.

Benefits

Staff food on every shift

50% off food and drinks

Paid breaks

28 days holiday pro rata

Company pension scheme

Long service awards

Training and development opportunities

Qualifications

• Background as an Assistant Manager, Deputy Manager or Supervisor in hospitality.
• Experience in a bar or restaurant environment with food and drinks preparation.
• Talent for hospitality and strong people management skills.

Responsibilities

• Support the General Manager in the day-to-day operations.
• Drive sales and maintain high customer satisfaction.
• Engage the team and manage rotas effectively.

Skills

Team management

Customer service

Sales building

Attention to detail

Communication

Job description

A local hospitality chain in Ilkley is seeking an Assistant Manager to support the General Manager and ensure exceptional customer experiences. You'll be involved in managing shifts, driving sales, and team engagement. The ideal candidate should have previous experience in hospitality management, strong communication skills, and a passion for service. This position offers up to £14 an hour plus tips, fantastic benefits, and opportunities for personal development in a growing business.