Assistant Manager: Lead Ops & Guest Experience

Allscreens Nationwide Ltd; Inverness; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

Lemon Pepper Holdings Limited (Wingstop UK) in Inverness is seeking an energetic restaurant leader to support the team, take charge of day-to-day operations, and help hit performance goals while ensuring the guest experience remains exceptional.

You will train and motivate your crew, own the operations and atmosphere, manage rosters and stock, and ensure everything runs smoothly so guests feel welcome.

Qualifications

• Experience leading restaurant teams.
• Ability to drive performance and guest satisfaction.
• Strong communication and decision-making skills.

Responsibilities

• Lead like a leader; own the restaurant and hit performance goals.
• Train, coach and motivate your crew to exceed standards.
• Own KPIs, shifts, and ensure guest satisfaction.
• Oversee rosters, stock, and administrative tasks.
• Turn first-time guests into regulars with great service.

Skills

Team Leadership

People Management

KPI Focus

Coaching

Job description

Lemon Pepper Holdings Limited (Wingstop UK) in Inverness is seeking an energetic restaurant leader to support the team, take charge of day-to-day operations, and help hit performance goals while ensuring the guest experience remains exceptional.

You will train and motivate your crew, own the operations and atmosphere, manage rosters and stock, and ensure everything runs smoothly so guests feel welcome.