Assistant Manager - Lead & Develop Guest Experience

White Lion; Chelsham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Progression opportunities

Staff discounts across brands

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

White Lion in Chelsham is seeking an Assistant Manager to support the General Manager in day-to-day operations, lead a service-focused team and ensure a memorable guest experience. You’ll mentor staff, handle shifts and uphold brand standards in a busy pub setting.

With Ember Inns’ support, you’ll benefit from strong progression opportunities, generous staff discounts, pension and holiday benefits, and a friendly, community-focused work environment where every guest is made to feel welcome.

Qualifications

• Proven management experience in hospitality.
• Strong leadership and team development.
• Excellent guest service and communication.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guests.

Skills

Management experience

Staff leadership

Communication skills

Job description

White Lion in Chelsham is seeking an Assistant Manager to support the General Manager in day-to-day operations, lead a service-focused team and ensure a memorable guest experience. You’ll mentor staff, handle shifts and uphold brand standards in a busy pub setting.

With Ember Inns’ support, you’ll benefit from strong progression opportunities, generous staff discounts, pension and holiday benefits, and a friendly, community-focused work environment where every guest is made to feel welcome.