Assistant Manager: Lead Coffee Team & Customer Service

Compass Group PLC; Bridgend; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food service company is seeking an Assistant Costa Coffee Manager in Bridgend, UK. This role invites you to support daily operations and ensure high service standards at a Costa outlet within the healthcare sector. Key responsibilities include team leadership, stock management, and maintaining operational compliance. Ideal candidates will have prior supervisory experience, strong communication skills, and a proactive attitude towards customer service. Competitive pay and great perks will be offered.

Benefits

Contributory pension scheme

Career growth opportunities

Access to Digital GP

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Qualifications

• Previous supervisory experience in café, retail, or catering.
• Proactive customer service with a positive attitude.
• Reliability and professionalism in appearance.

Responsibilities

• Support daily store operations alongside the Manager.
• Lead and inspire the team for exceptional service.
• Assist in stock management and ordering supplies.
• Ensure café cleanliness and compliance with safety standards.
• Manage cashing-up and record keeping.
• Step up in the Manager's absence.

Skills

Strong communication

Leadership skills

Customer service focus

Ability to work under pressure

Team player

Initiative

Job description

A leading food service company is seeking an Assistant Costa Coffee Manager in Bridgend, UK. This role invites you to support daily operations and ensure high service standards at a Costa outlet within the healthcare sector. Key responsibilities include team leadership, stock management, and maintaining operational compliance. Ideal candidates will have prior supervisory experience, strong communication skills, and a proactive attitude towards customer service. Competitive pay and great perks will be offered.