Assistant Manager: Guest Experience & Compliance

Boom Battle Bar - Birmingham - 5 Ways; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual salary £32,000

28 days holiday

Pension from 22+ with employer contrib

Life assurance

Free Escape Hunt adventure annually

50% food & drink discount

Personal development plan for career

Karma Day volunteer day

Wagestream access

Employee Assistance Programme

Incentives & events

Job summary

Boom Battle Bar Birmingham is seeking an energetic Assistant Manager to lead our vibrant multi-department team and deliver unforgettable guest experiences in a high-volume, wet-led environment.

You will develop a talent pipeline, ensure regulatory compliance and safety, and support colleagues’ progression with clear development plans and rewarding incentives. Join a dynamic team with extensive staff perks and career growth opportunities.

Qualifications

• Experience as Assistant Manager or similar in hospitality.
• Ability to lead multiple departments and deliver guest experience.
• Proactive in developing a talent pipeline for internal progression.
• Strong compliance and safety focus with high standards.

Responsibilities

• Lead and coordinate across departments to ensure guest satisfaction.
• Maintain regulatory compliance and safety standards across the venue.
• Develop and implement development plans to promote team progression.

Skills

Talent management

Regulatory compliance

Leadership

Customer experience

Job description

Boom Battle Bar Birmingham is seeking an energetic Assistant Manager to lead our vibrant multi-department team and deliver unforgettable guest experiences in a high-volume, wet-led environment.

You will develop a talent pipeline, ensure regulatory compliance and safety, and support colleagues’ progression with clear development plans and rewarding incentives. Join a dynamic team with extensive staff perks and career growth opportunities.