Assistant Manager E

The London's Pride, Heathrow T2; Hounslow; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

25% discount on food and drink

Weekly tips on hourly pay

Discounted hotel stays

My Fuller’s benefits platform

Healthcare cash plan

Induction and training

Wagestream access

Job summary

Fuller’s is hiring an Assistant Manager to lead our team within London's Pride venues, ensuring smooth day-to-day operations and a welcoming atmosphere for guests. You’ll drive service excellence and staff development in a fast-paced environment.

We value hands-on leadership, clear decision-making, and a passion for high-quality food and drinks. Competitive benefits include discounts, tips, and access to Wagestream to access earnings between pay cycles.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader with the ability to manage day-to-day running of the business.
• Confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our training and development.
• Great communication skills.
• Passion for fresh food, great wines, and engaging service.

Responsibilities

• Oversee day-to-day operations of the venue.
• Lead and motivate front-of-house teams to deliver excellent guest experiences.
• Ensure service standards and customer satisfaction are consistently met.

Skills

Friendly leadership

Hands-on management

Decision making

Communication skills

Customer service

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

A great place to relax ahead of your flight, London's Pride is the ultimate excuse to get yourself checked in to departures early.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.