Assistant Manager - Drive Service & Team Success

Five Guys; England; On-site; GBP 31,000; Full time

Job summary

A popular burger restaurant in the United Kingdom is looking for a Manager Duty to oversee crew performance and quality control. Responsibilities include supporting the General Manager to ensure customer satisfaction, managing daily operations, and leading a motivated team. Ideal candidates will have leadership experience and a passion for exceptional service. With perks like bonuses, paid holidays, and growth opportunities, this position offers a pathway to advance within the company.

Benefits

Bonus scheme up to 10%

Secret Shopper performance bonus

Long-service Love2Shop vouchers

28 days paid holiday

Free meals during shifts

Life assurance

Access to financial well-being app

Team competitions and events

Wellbeing support

Enhanced maternity & paternity leave

Pension scheme

Qualifications

• Experience in a similar managerial role preferred.
• Strong communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Responsible for crew & quality control.
• Support the General Manager.
• Ensure customer satisfaction and manage complaints.
• Lead by example and participate in daily operations.

Skills

Leadership

Customer service

Team management

Problem-solving

Job description

A popular burger restaurant in the United Kingdom is looking for a Manager Duty to oversee crew performance and quality control. Responsibilities include supporting the General Manager to ensure customer satisfaction, managing daily operations, and leading a motivated team. Ideal candidates will have leadership experience and a passion for exceptional service. With perks like bonuses, paid holidays, and growth opportunities, this position offers a pathway to advance within the company.