Assistant Manager - Craft Pub, Customer Experience Leader

Young's Pubs; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression

Fully funded apprenticeships

Staff discount

Stay discount

Share Save Scheme

Free meals

28 days holiday

Company pension

Job summary

The King Street Brew House in Cambridge is looking for an energetic Assistant Manager to lead our front‑of‑house team and uphold exceptional guest service in a busy, friendly pub environment.

You will train and inspire staff, coordinate shifts, ensure smooth service, and help create memorable experiences for every guest. We offer a clear career pathway, fully funded training, staff discounts, and a supportive team in return.

Qualifications

• Passion for hospitality.
• Experience in delivering excellent customer service.

Responsibilities

• Lead front-of-house team and uphold guest service standards.
• Coordinate shifts and ensure smooth daily operations.
• Support training and development of staff to drive guest satisfaction.

Skills

Passion for hospitality

Experience in Customer Service

Job description

The King Street Brew House in Cambridge is looking for an energetic Assistant Manager to lead our front‑of‑house team and uphold exceptional guest service in a busy, friendly pub environment.

You will train and inspire staff, coordinate shifts, ensure smooth service, and help create memorable experiences for every guest. We offer a clear career pathway, fully funded training, staff discounts, and a supportive team in return.