Assistant Manager, Business Transaction Banking – BCB Chief Controls Office

Lloyds Banking Group; Leeds; Hybrid; GBP 43,000 - 49,000; Full time

Job summary

A leading financial institution is seeking an Assistant Manager for Business Transaction Banking. The role involves supporting product and risk governance, effective task management, and stakeholder collaboration within a hybrid working environment. Ideal candidates will have experience in committee management, product governance, and data analysis. The position offers a competitive salary and a generous benefits package.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

28 days' holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experience of efficient management of committee meetings.
• A good understanding of product management and governance principles.
• Operational customer facing task management experience, working to strict timelines.
• Ability to develop effective relationships and maintain a network across the business.
• A good understanding of the ERMF and Risk Open Pages.
• Experience of collating data and creating visuals for presentation.
• Confidence in presenting to senior colleagues and stakeholders.
• Ability to balance conflicting demands whilst delivering to tight timescales.
• Ability to quickly learn and adapt to new challenges.

Responsibilities

• Drive the Chief Controls Office efforts within Business Transaction Banking.
• Ensure timely completion of customer facing operational offboarding activity.
• Use Data and Analytics for risk and control reporting.
• Organise documentation for committee level meetings.
• Undertake effective Committee secretariat activity.
• Collaborate with stakeholders to deliver strategic outcomes.
• Support product governance activity in line with policy.
• Identify issues and suggest improvements to the control environment.

Skills

Efficient management of committee meetings

Understanding of product management principles

Operational customer facing task management

Developing effective relationships

Understanding of ERMF

Data analysis and creation of visuals

Proficiency in data analysis

Confident presentation skills

Ability to balance conflicting demands

Adaptability to new challenges

Tools

Data Analytics tools

AI tools for efficiency

Job description

End Date Tuesday 18 November 2025

Salary Range £43,803 - £48,670

We support flexible working – click here for more information on flexible working options

Flexible Working Options Hybrid Working, Job Share

Job Description Summary.

Job title: Assistant Manager, Business Transaction Banking- BCB Chief Controls Office

Location: Edinburgh, Birmingham, Bristol, Glasgow, Leeds or Manchester

Salary: £43,803 to £48,670

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above offices.

About this opportunity

An exciting opportunity is available to join our E2E Business Transaction Banking (BTB) team within the Business and Commercial Banking (BCB) Chief Controls Office (CCO). BCB serves the financial needs of small and medium sized businesses that support our ability to help Britain prosper. Through forward-thinking initiatives and investments, our strategy will help us broaden our offering to new and existing clients, becoming the best bank for business.

Are you looking for a role that will give you a variety of activities. We’re looking for an assistant manager to support effective product and risk governance and decision making, produce insightful and high-quality analysis and delivery of effective risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF), and undertake customer facing operational task management adhering to tight timescales. This is a pivotal role supporting robust risk management across Business Transaction Banking

What you’ll be doing:

• Subject matter expert to drive the CCO efforts within BTB.
• Processing customer facing operational offboarding activity, ensuring timely completion and compliance with regulatory requirements.
• Using Data and Analytics to continually improve risk and control reporting, aligning to good Continuous Risk Management practices.
• Organise and prepare documentation for committee level meetings, while also gathering and summarising data and information, to support standardised risk and control management in line with Group Resetting Risk framework.
• Undertake effective Committee secretariat activity to maintain robust product and risk decision making.
• Collaborate and work closely with stakeholders across the business to deliver strategic outcomes and continuous improvement.
• Support and maintain effective Product Governance activity in line with Policy.
• Proactively identify issues and then suggest and implement improvements to the control environment.

Why Lloyds Banking Group:

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What you’ll need:

• Experience of efficient management of committee meetings, including ability to produce a succinct and accurate written record of key conversations to support decision making of senior leaders.
• A good understanding of Product management and governance principles.
• Operational customer facing task management experience, working to strict timelines.
• Ability to develop effective relationships and maintain a network across the business, driving collaboration to deliver strategic deliverables.
• A good understanding of the ERMF and Risk Open Pages; awareness of Group Resetting Risk approach.
• Experience of collating data, creation of value-add visuals for presentation to senior leaders.
• Proficiency in data analysis, experience leveraging AI tools to drive efficiency.
• Experience of data-led analysis, to support effective risk management practices.
• A confident presenter to senior colleagues and key stakeholders.
• Ability to balance conflicting demands whilst delivering to tight timescales.
• Ability to quickly learn and adapt to new challenges.

About working for us:

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We’re proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.