Assistant Manager

Marston's PLC; Whitstable; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading pub management company in Whitstable is seeking an Assistant Manager to support the pub’s operations and lead a dedicated team. This role comes with a permanent salaried contract, offering up to £32k per annum, benefits including a performance-based bonus, and opportunities for career progression into a General Manager role. Applicants should have previous experience in a management role within a similar environment and a passion for customer service.

Benefits

Up to £32k per annum

Performance related bonus

30% discount at pubs

Flexible hours

Career progression opportunities

Access to wellbeing support

Employee discounts on food and stays

Qualifications

• Previous experience as an Assistant or Deputy Manager in a similar environment.
• Passion for leading and motivating a team.
• Determination to drive personal development.

Responsibilities

• Support the GM in achieving financial and business KPIs.
• Inspire and motivate your pub team on every shift.
• Accountable for the pub's operation when deputizing for the GM.

Skills

Leadership

Motivational skills

Team accountability

Customer service

Job description

About the role

We're on the lookout for a new Assistant Manager to join our team! What makes this opportunity even better? You'll enjoy the security and peace of mind that comes with a permanent salaried contract meaning you can plan and build your future knowing you'll receive a regular, reliable salary each month, along with fantastic career development opportunities. Be there for the ordinary, and the extra ordinary moments. Pride yourself in leading and motivating a pub team that contributes to local communities – creating endless moments of joy. As an Assistant Manager you'll be part of the pub management team, stepping up when the General Manager isn't around. With a passion for leading and motivating others, you'll lead from the front to create memorable experiences that gets our guests coming back for more.

Responsibilities

• Support the GM in achieving financial and business KPI's
• Inspire and motivate your pub team on every shift
• Be passionate about doing the right thing for your team and guests
• Be accountable for the successful operation of the pub when deputising for the GM
• Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded environment

What comes next is up to you: If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role – running your own pub team!

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Benefits

Up to £32k per annum, 35hrs per week, performance based bonus, privilege card discount, Marston’s rewards, progression opportunity into General Manager role.

• A performance related bonus
• 30% off at all our pubs, restaurants, and hotels
• A contract, to give you the security you deserve
• Flexible and part time hours available to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Scope to build your career and progress through our Management Development training – including access to our award winning, innovative app-based training platform
• A friendly and lively environment, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support

Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licensed Trade Charity.

Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.

Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Competitive salaries: Opportunity to earn a great wage whilst having fun at work.

Long service: We reward loyalty with awards for key anniversary milestones.

Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Private healthcare: Some of our roles offer access to a private healthcare scheme.

High street discount: An exciting range of high street, online discounts and cash back offers are available for all.

Employee discount: All of our employees receive a 30% discount on Marston's food and hotel stays.

Training and development: We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.