Assistant Manager

Sites; Swindon; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading fashion retailer in Swindon is seeking an Assistant Manager to help drive store success by achieving sales targets and maintaining exceptional visual merchandising standards. The ideal candidate will be customer service focused and sales driven, bringing excellent communication skills to the team. This role offers the opportunity to work within a supportive, diverse team in a fast-paced retail environment.

Qualifications

• Strong customer service focus with a passion for the brand.
• Ability to achieve sales targets through effective engagement.
• Experience with visual merchandising to enhance customer experience.

Responsibilities

• Drive store sales and achieve performance metrics.
• Provide comprehensive product information to customers.
• Maintain a welcoming atmosphere and facilitate sales transactions.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Job description

Assistant Manager - Swindon

Full Time

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role :

To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities :

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience :

Essential :

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable :

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand