Assistant Manager

Farmfoods; Sunderland; On-site; GBP 30,000 - 32,000; Full time

Job summary

A family-owned retail business in Sunderland is hiring an Assistant Manager to oversee operations in their shop. This full-time position involves managing team development, ensuring exceptional customer service, and maintaining shop efficiency. The ideal candidate will have strong people skills, a friendly approach, and previous management experience. The role offers a competitive salary and various benefits, making it a rewarding career start.

Benefits

30 days holiday each year

Great training and development opportunities

15% staff discount

Smart uniform

Free life assurance

Workplace pension

Staff benefits package including virtual GP, cinema tickets, gym memberships

Qualifications

• Friendly, positive, hard-working approach to work.
• Strong people skills – able to build strong working relationships with teammates and customers.
• Trustworthy and reliable – an essential part of a small team.
• Some experience as a manager, team leader or supervisor.

Responsibilities

• Work closely with the shop manager to run an efficient shop.
• Be responsible for the development of your team of retail assistants.
• Be accountable for the shop in the absence of the shop manager.
• Take responsibility for motivating and guiding your team.
• Support the shop manager with recruitment and induction of new team members.

Skills

Strong people skills

Friendly approach to work

Trustworthy and reliable

Management or leadership experience

Job description

Assistant Manager – Full Time

We are hiring an Assistant Manager for Farmfoods’ shop in Hylton Retail Park, Sunderland. The role is a permanent full-time position working a variety of shifts, 5 days from 7 each week, usually including at least one weekend shift. Full-time employees are required to be fully flexible and available to work throughout the week, including weekends.

Pay & Benefits

Salary: £30,240 – £31,392 per annum on a 43‑hour contract. Additional benefits include:

• 30 days holiday each year
• Great training and development opportunities
• 15% staff discount on an extensive range of food and household essentials
• A smart uniform
• Free life assurance
• Workplace pension
• A staff benefits package including a virtual GP, cinema tickets, gym memberships, days out and travel

Responsibilities

• Work closely with the shop manager to run an efficient shop and provide a great service to customers.
• Be responsible for the development of your team of retail assistants through coaching, mentoring and providing feedback.
• Be accountable for the shop in the absence of the shop manager and ensure customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
• Take responsibility for motivating and guiding your team to control operational costs including shrinkage, waste and payroll.
• Support the shop manager with recruitment and induction of new team members.

Qualifications

• Friendly, positive, hard‑working approach to work.
• Strong people skills – able to build strong working relationships with teammates and customers.
• Trustworthy and reliable – an essential part of a small team.
• Some experience as a manager, team leader or supervisor.

Career Opportunities

Farmfoods offers many long‑term career opportunities. Training programmes are in place and promotion to shop and area manager positions often originates from within. Many senior management and central services staff started their careers in Farmfoods shops, making this a rewarding career start.

A Little About Us

Farmfoods is a family‑owned business with ambition. We pride ourselves on offering customers great value, quality products from clean and tidy shops with the friendliest team in retail. We focus on delivering an old‑fashioned, genuine and friendly customer experience.

Contract Information

Position: Assistant Manager – 43 hours, 5 days per week.