Assistant Manager

The Rank Group; Stevenage; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading entertainment company is seeking an Assistant Manager in Stevenage to lead a dynamic team at Mecca Bingo. You will be responsible for managing day-to-day operations, motivating your team to deliver exceptional customer experiences, and driving business results. Ideal candidates should have strong leadership skills, commercial awareness, and a passion for customer service. This position offers a competitive salary of £31,930 and a range of employee benefits including discounts and life assurance.

Benefits

Competitive salary

Paid breaks

Employee rewards platform

50% discount on food and soft drinks

Pension and life assurance

Company sick pay scheme

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Commercial awareness and customer service excellence.
• Passion for creating outstanding customer experiences.

Responsibilities

• Lead and inspire your team to deliver exceptional customer experiences.
• Manage day-to-day operations and coach team members.
• Drive results and motivate your team.

Skills

Team leadership

Commercial awareness

Customer service excellence

Job description

Job Description

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Uniform provided

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day‑to‑day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences