Assistant Manager

Apex Group; St Peter Port; On-site; GBP 48,000 - 66,000; Full time

Job summary

Apex Group is seeking an Assistant Manager in the Transfer Agency Team in Guernsey. You will ensure efficiency of the section, handle client requests, and meet SLAs while guiding junior staff and ensuring regulatory compliance.

Responsibilities include onboarding new clients, supervising the team, maintaining procedures, and supporting accounting and distribution processes. The role requires prior fund administration experience and strong leadership in a demanding environment.

Qualifications

• 3+ years with a financial institution, preferably in private equity.
• Strong leadership and mentoring abilities.
• Understanding of fund administration and regulatory requirements.
• Excellent communication and client relationship skills.
• Strong IT skills and knowledge of banking systems.

Responsibilities

• Oversee the Transfer Agency Team to ensure outputs meet SLAs and company procedures.
• Guide junior staff and build strong client relationships.
• Ensure compliance with fund documentation and AML/regulatory requirements.
• Support supervision, monitoring and appraisal of the team.
• Assist with control and production of management, interim and audited accounts.

Skills

Leadership

Mentor/Coach

Fund administration

Regulatory compliance

Client relations

IT skills

Communication

Industry knowledge

Education

ICSA Certificate

ACCA/CSQS

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role Location: Guernsey, Channel Islands

Department: Fund Administration

Employment Type: Permanent, Full Time

The Role & Key Responsibilities:

As an Assistant Manager in the Transfer Agency Team, you will be responsible for ensuring the efficiency of the section is maintained and is in line with the company's procedures as well as dealing with/facilitating all client requests for output whilst meeting the company's SLAs.

Operations

• Ensure that new clients and prospects are brought on efficiently and with a good first impression of Apex.
• Guide junior members of staff accordingly.
• Ensure all work undertaken complies with the Fund's documentation and relevant regulatory requirements and anti-money laundering regulations.
• Assist the Team Manager in supervision, monitoring and appraisal of the team.
• Follow Company procedure at all times.
• Promote excellent relationships with clients of the Company.
• Build effective relationships between individual team members.
• Be accountable for development of staff and managing team where required.
• Perform full oversight of the team and outsourcing partners.
• Drive a solution focused team and encouraging a positive working environment.
• Support all aspects of general administration of clients.

Technical

• A sound knowledge of fund administration tasks with an ability to apply the relevant regulations and rules associated with Apex's business activities and guide junior members of staff accordingly.
• Understand and execute delegated elements of new business processes.
• Maintain quality and control of processes and meet deadlines.
• Assist with the smooth running of the Investment, and Call and Distribution process.
• Attend internal meetings organised with relevant personnel to establish the required tasks and deadlines to be undertaken internally, once investment recommendations have been received.
• Assist with ensuring all client requests are responded to or delegated to the relevant team in a timely fashion.
• Assist with maintaining on-going review and updating of procedures for the team, maintaining consistency across client base.
• Ensure the compliance monitoring of the Funds are adhered to by less experienced administrative staff at all times.
• Assist the Fund Accountants with the control and production of management, interim and audited accounts for all the team's clients.
• Review the ledgers on a regular basis, ensuring that transactions are adequately supported.

Skills Required:

• Have at least 3 years working with a financial institution, preferable within P.E.
• Strong leadership skills and the ability to mentor and coach team.
• Have an understanding of fund structures and the fund administration business.
• Ability to work in a demanding environment and adapt to changing priorities.
• Think creatively and deliver pragmatic solutions.
• Possess personal qualities of integrity, good communication and discretion.
• A confident manner and the ability to communicate with clients effectively.
• Strong IT skills.
• General knowledge of banking systems.
• Target Vocational Qualifications - ICSA Certificate, ICSA Diploma, CSQS, ACCA or similar

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.