Assistant Manager

CO_IPGG Apex Fund and Corporate Services (Guernsey) Limited; St Peter Port; On-site; GBP 45,000 - 85,000; Full time

Job summary

The Apex Group in Guernsey is seeking an Assistant Manager in the Transfer Agency Team to drive efficiency, mentor staff, and ensure client requests are processed within SLAs. The role focuses on onboarding new clients, supervising the team, and maintaining regulatory compliance across fund administration activities.

Ideal candidates have 3+ years in financial services, strong leadership, and fund administration knowledge.

Qualifications

• Target Vocational Qualifications – ICSA Certificate, ICSA Diploma, CSQS, ACCA or similar.
• 3+ years with a financial institution, preferably within funds.
• Ability to lead and coach a team in a demanding environment.

Responsibilities

• Ensure the efficiency of the Transfer Agency section and meet SLAs.
• Onboard new clients efficiently and guide junior staff.
• Maintain regulatory compliance and oversee procedures.

Skills

Leadership

Fund administration knowledge

Client relations / communication

IT & banking systems

Education

ICSA Certificate

ICSA Diploma

CSQS

ACCA or similar

Tools

General IT skills

Banking systems knowledge

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you

Role Location: Guernsey, Channel Islands Department: Fund Administration Employment Type: Permanent, Full Time

The Role & Key Responsibilities:

• As an Assistant Manager in the Transfer Agency Team, you will be responsible for ensuring the efficiency of the section is maintained and is in line with the Company’s procedures as well as dealing with/facilitating all client requests for output whilst meeting the Company’s SLAs.
• Operations Ensure that new clients and prospects are brought on efficiently and with a good first impression of Apex. Guide junior members of staff accordingly. Ensure all work undertaken complies with the Fund’s documentation and relevant regulatory requirements and anti-money laundering regulations. Assist the Team Manager in supervision, monitoring and appraisal of the team. Follow Company procedure at all times. Promote excellent relationships with clients of the Company. Build effective relationships between individual team members. Be accountable for development of staff and managing team where required. Perform full oversight of the team and outsourcing partners. Drive a solution focused team and encouraging a positive working environment. Support all aspects of general administration of clients.
• Technical A sound knowledge of fund administration tasks with an ability to apply the relevant regulations and rules associated with Apex’s business activities and guide junior members of staff accordingly. Understand and execute delegated elements of new business processes. Maintain quality and control of processes and meet deadlines. Assist with the smooth running of the Investment, and Call and Distribution process. Attend internal meetings organised with relevant personnel to establish the required tasks and deadlines to be undertaken internally, once investment recommendations have been received. Assist with ensuring all client requests are responded to or delegated to the relevant team in a timely fashion. Assist with maintaining on-going review and updating of procedures for the team, maintaining consistency across client base. Ensure the compliance monitoring of the Funds are adhered to by less experienced administrative staff at all times. Assist the Fund Accountants with the control and production of management, interim and audited accounts for all the team’s clients. Review the ledgers on a regular basis, ensuring that transactions are adequately supported.

Skills Required:

• Have at least 3 years working with a financial institution, preferable within P.E. Strong leadership skills and the ability to mentor and coach team.
• Have an understanding of fund structures and the fund administration business. Ability to work in a demanding environment and adapt to changing priorities. Think creatively and deliver pragmatic solutions.
• Possess personal qualities of integrity, good communication and discretion. A confident manner and the ability to communicate with clients effectively.
• Strong IT skills. General knowledge of banking systems.

Target Vocational Qualifications – ICSA Certificate, ICSA Diploma, CSQS, ACCA or similar

About Apex Group

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us