Assistant Manager

Halfords; South Kesteven; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive services provider is seeking an Assistant Manager in Grantham to enhance profitability and customer satisfaction. The role involves coaching technicians, managing daily sales, and ensuring compliance with safety standards. The ideal candidate has a strong mechanical background and excellent communication skills. The position offers a competitive salary up to £33,100 plus bonuses and various employee benefits, including discounts and financial planning support.

Benefits

Up to 50% off garage bills

25% off most products

Discounts on groceries and shopping

Financial planning support

Health Cash Plan

Pension scheme & life assurance

Qualifications

• Hands-on mechanic or management experience in a workshop environment.
• Strong technical/mechanical knowledge.
• IT proficiency and willingness to learn in-house systems.
• Full, valid driving licence.

Responsibilities

• Deliver high levels of customer satisfaction.
• Coaching, training, and developing colleagues.
• Assist with daily sales and workshop operations.
• Maintain compliance with Health & Safety standards.

Skills

Customer satisfaction management

Coaching and training

Mechanical knowledge

Time management

Communication skills

Education

Level 2 or Level 3 qualification in Light Vehicle Maintenance

Job description

Overview

As an Assistant Manager at Halfords in Grantham, you will work alongside the Centre Manager to drive profitability, focusing on delivering an outstanding customer journey. You will spend your time between the workshop, coaching technicians, and assisting with daily sales and customer service.

Responsibilities

• Deliver high levels of customer satisfaction through effective management and leadership.
• Coaching, training, and developing colleagues on the spot.
• Assist the Centre Manager with daily sales, customer service, and workshop operations.
• Maintain compliance with Health & Safety standards.

Qualifications

• Previous hands‑on mechanic or similar management experience in a workshop environment.
• Strong technical / mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience).
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
• IT proficiency and willingness to learn in‑house systems.
• Excellent verbal and written communication skills.
• Strong organisational and time‑management skills.
• Full, valid driving licence.

Benefits

• Maximum £33,100 per annum + uncapped bonus (average £7,100 per year with potential to earn more).
• 5 days a week, 5.6 weeks annual leave.
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores.
• Discounts on groceries, shopping, insurance, days out, restaurants and more.
• Family & Friends Discount events.
• Opportunity to buy a Trade Price Bike and enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream – access up to 30% of your salary in advance.
• GP Access – 364 days a year, 24 hours a day.
• Join the Share Save scheme with a 20% discount on shares.
• Health Cash Plan – access wellbeing services and claim back healthcare costs.
• Pension scheme & life assurance.
• Hybrid training plus ATA & MOT Tester qualifications.

Location

Grantham, England.

Equal Opportunities

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.