Assistant Manager

Halfords; Sidcup; On-site; GBP 35,000 - 36,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Garage discounts 50%

Retail product discounts 25%

Cycle to Work Scheme

Wagestream access

GP 24/7

Share save scheme

Health cash plan

Pension & Life Assurance

Job summary

Halfords seeks an Assistant Manager in the UK to support the Centre Manager and lead the team, keeping the customer journey at the heart of every day. You’ll help drive workshop activity, boost sales and deliver great service, ensuring smooth daily operations.

The role offers an uncapped bonus plan and generous benefits as part of the UK’s largest motoring retailer. From a base salary of £35,000–£36,322 with on-target earnings up to £45,422 and an average annual bonus of around £9,100, this

Qualifications

• Experience delivering high customer satisfaction through effective management.
• Coaching/training colleagues to improve performance.
• Ability to meet Health and Safety standards and drive compliance.
• Excellent communication, written and verbal.
• IT proficient with in-house systems.
• Current valid driving licence.

Responsibilities

• Lead the team and support the Centre Manager.
• Drive the customer journey and ensure great service.
• Support workshop activity and boost sales.
• Ensure smooth daily operations and process improvements.

Skills

Customer service management

Coaching/training

Health & Safety compliance

Communication skills

IT literacy

Driving licence

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

Join us as an Assistant Manager and play a key role in driving the success of your centre. You’ll support the Centre Manager, lead the team, and keep the customer journey at the heart of everything we do. From supporting workshop activity to boosting sales and delivering great service, you’ll help make every day run smoothly.

• On-target earnings up to £45,422
• Comprising a base salary of £35,000 - £36,322
• An uncapped monthly bonus scheme with average additional earnings of £9,100 per year.
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills And Experience

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training in the moment to colleagues
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.