Assistant Manager

The Kings Head; Sevenoaks; On-site; GBP 25,000 - 30,000; Full time

Job summary

A cozy gastropub is seeking an Assistant Manager to oversee daily operations, manage a dedicated team, and ensure exceptional customer service. The ideal candidate will have proven leadership experience in hospitality, strong organizational skills, and a commitment to maintaining a positive atmosphere. The role involves running shifts, managing stock, and ensuring compliance with health and safety regulations, creating a rewarding and thriving work environment.

Benefits

Supportive workplace culture

Professional development opportunities

Qualifications

• Proven experience in a leadership or management role in hospitality or retail.
• Strong organizational and time-management skills.
• Commitment to exceptional customer service.
• Collaborative and motivational leadership style.
• Understanding of stock management and cost control.

Responsibilities

• Oversee daily tasks ensuring high standards.
• Delegate effectively and lead the team.
• Run individual shifts for operational success.
• Ensure excellent customer service.
• Manage stock and monitor sales.
• Ensure compliance with regulations.

Skills

Leadership communication

Organizational skills

Customer service excellence

Time management

Stock management

Job description

Stretching from the vibrant streets of Birmingham to the bustling heart of London, each pub exudes its own distinct charm and character, reflecting the unique personality of its community. Despite their individuality, they all share a unifying hallmark: the dedication of talented and passionate staff who take pride in delivering not just quality service, but memorable experiences that keep guests coming back time and time again.

Snuggly tucked into the corner of Bessels Green, and within walking distance of Sevenoaks station, is this cosy gastropub. Featuring two large open-plan dining rooms, kitted out with three open fires, a small snug bar and large patio and beer garden.

As an Assistant Manager, you will play a crucial role in ensuring the smooth and efficient operation of the business. This hands‑on role requires exceptional leadership, organizational, and communication skills. You will work closely with the management team to oversee daily operations, support the team, and ensure all aspects of the business run seamlessly while maintaining a positive and profitable environment.

Key Responsibilities

• Oversee and manage daily tasks, ensuring they are completed to the highest standards.
• Delegate tasks effectively and lead the team with confidence and efficiency.
• Take responsibility for running individual shifts, ensuring smooth service and operational success.
• Provide and promote excellent customer service, ensuring every guest has a positive experience.
• Represent the business professionally, acting as an ambassador to promote its values and reputation.
• Foster a positive and uplifting culture for the team, motivating and supporting them to achieve their best.
• Manage stock, control costs, and monitor sales to support the profitability of the business.
• Ensure compliance with all licensing, health, and safety regulations as outlined by the organization.

What We’re Looking For

• Proven experience in a leadership or management role, ideally within the hospitality or retail industry.
• Strong organizational and time-management skills, with the ability to prioritize and multitask effectively.
• A commitment to delivering exceptional customer service and leading by example.
• A collaborative and motivational leadership style that inspires team success.
• Solid understanding of stock management, cost control, and sales monitoring.
• Knowledge of relevant licensing and health and safety regulations, with a focus on compliance.
• A positive, proactive attitude and a passion for contributing to a thriving team and business.

What We Offer

• A supportive and inclusive workplace culture.
• Opportunities for professional development and career progression.

If you’re ready to take on a leadership role in a fast‑paced and rewarding environment, we’d love to hear from you!