Assistant Manager

Halfords; Romford; On-site; GBP 31,000 - 45,000; Full time

Benefits offered by this job

5.6 weeks' annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries, insurance and

Cycle to Work Scheme

GP Access 24/7

Job summary

Halfords in Romford is recruiting an Assistant Manager to support the Centre Manager, lead the team and keep the customer journey at the heart of every activity. You will assist with workshop activity, drive sales and deliver outstanding service across the centre.

The role requires experience in managing teams, coaching colleagues, and ensuring Health & Safety compliance. Strong communication and IT skills, plus a valid driving licence, are essential for success in this position.

Qualifications

• Experience delivering high customer satisfaction through effective management.
• Ability to coach and train colleagues in the moment.
• Experience meeting Health and Safety compliance standards.
• Strong verbal and written communication skills.
• Proficient IT skills and willingness to learn in-house systems.
• A current valid driving licence.

Responsibilities

• Support the Centre Manager and lead the centre team.
• Drive the customer journey and ensure great service across workshops and sales.
• Help manage workshop activity and boost centre performance.
• Contribute to smooth daily operations and staff development.

Skills

Customer service leadership

Coaching/training

Health & Safety compliance

Excellent communication

IT proficiency

Full driving licence

Job description

Job no: 568306
Work type: Full time
Site: Romford
Categories: Autocentre Management
Location: Greater London
Salary: £30,639 - £45,422 per year
Business Area: Autocentres

Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

Join us as an Assistant Manager and play a key role in driving the success of your centre. You'll support the Centre Manager, lead the team, and keep the customer journey at the heart of everything we do. From supporting workshop activity to boosting sales and delivering great service, you'll help make every day run smoothly.

• On-target earnings up to £45,422
• Comprising a base salary of £30,639 - £36,322
• An uncapped monthly bonus scheme with average additional earnings of £9,100 per year.
• 5 days a week (closed on Sunday's)
• Earn extra with our refer a friend scheme - T&C's Apply.

Benefits Include:

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training in the moment to colleagues
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• A current valid driving licence

We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.