Assistant Manager

Crew Clothing Company; Reigate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail fashion brand in Reigate is looking for an enthusiastic team member to assist in driving sales and delivering exceptional customer service. The ideal candidate will have a strong background in retail and a passion for fashion, along with excellent communication skills. Responsibilities include achieving sales targets, providing product information, and creating a welcoming atmosphere for customers. Competitive benefits like uniform contribution and pension plan are offered.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Experience in a retail environment is essential.
• Strong customer service orientation is required.
• Good verbal and written communication skills.

Responsibilities

• Achieves sales targets by demonstrating passion for the product and brand.
• Provide accurate information about product features and benefits.
• Promote multi-channel shopping options for customer satisfaction.
• Create an inviting atmosphere for customers.
• Process sales transactions with care.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

Purpose of the role

To assist the manager in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Achieves sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience: Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth