Assistant Manager

Oaktree animals Charity; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused charity in North East England is seeking an Assistant Manager to oversee shop operations. In this role, you will manage daily activities, recruit and train volunteers, and ensure the shop meets financial targets. Ideal candidates will have previous charity retail experience, excellent communication skills, and a passion for community work. This position offers a unique opportunity to contribute to charitable efforts directly.

Qualifications

• Previous charity retail experience.
• Excellent communication and organisational skills.
• Positive and resilient individual.
• Ability to build and maintain relationships.

Responsibilities

• Manage all shop activities and achieve targets.
• Oversee recruiting, training, and managing volunteers.
• Ensure shop meets income/expenditure targets.
• Handle accounting procedures and daily banking.

Skills

Charity retail experience

Strong communication skills

Organisational skills

Self-motivated

Ability to build relationships

Confidence working independently

Job description

Overview

Oak Tree Animals’ Charity has been helping animals for over 110 years and helping animals in need remains our prime objective.

Oak Tree Animals’ Charity retail operation is a community based shopping experience with successful shops in our portfolio. Our shops are of the highest standard and are vibrant, innovative and value for money. We have a commitment to growth and there is no ceiling to our ambition.

Role and Responsibilities

Reporting to the Manager and directly responsible for developing the business and recruit exceptional Shop teams of volunteers, enabling them to raise as much money and awareness as possible for Oak Tree Animals’ Charity.

Responsibilities of our Assistant Managers:

• You will be managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity.
• You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop, ensuring it meets agreed income and expenditure targets for Oak Tree Animals’ Charity Trading and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for

• Previous charity retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

This is a fantastic opportunity for someone who is passionate and motivated to ensure our Oak Tree Animals’ Charity shops are generating funds to facilitate the work we do in the community.