Assistant Manager

Subway; Morpeth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global franchise is seeking an Assistant Manager for their Morpeth location. This role involves managing store operations, training staff, and ensuring customer satisfaction. Ideal candidates will demonstrate strong leadership, communication skills, and experience in a fast-paced environment. Applications are welcome from all qualified candidates. Closing date is 31/10/2025.

Qualifications

• Experience in managing a team in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of health and safety regulations.

Responsibilities

• Manage overall store operations as a deputy to the Store Manager.
• Serve customers while ensuring cleanliness and safety.
• Develop and train Sandwich Artists for effective team performance.

Skills

Customer service

Team leadership

Communication

Operational management

Job description

This role is for an Assistant Manager to work with a leading global franchise, Subway, in one of their UK locations.

About The Role

The Assistant Manager is required to regularly and customarily exercise discretion in managing the overall operation of the store as the deputy to the Store Manager. The Assistant Manager is responsible for serving customers, following health and safety procedures, and keeping the store clean. You will assist in the development and training of Sandwich Artists and ensuring customer satisfaction and team productivity.

Key Responsibilities

The Assistant Manager will be responsible for:

• Managing with integrity, honesty, and knowledge to promote the culture, values, and mission
• Providing coaching and guidance to the store team towards ensuring operational goals are achieved
• Communicating clearly, concisely, accurately, and professionally at all times
• Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
• Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
• Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Leadership and Team Development

Providing staff with coaching, feedback, and development opportunities to build effective teams by:

• Challenging and inspiring staff members to achieve business results
• Ensuring staff members adhere to all established Subway operational standards
• Developing and maintaining positive relationships with the store team
• Utilizing and demonstrating effective management policies and procedures

Additional Responsibilities

• Maintaining business records as outlined in the Operations Manual and analyzing business records to manage the business
• Communicating changes of food preparations formulas, standards, etc. to staff
• Supporting local and national marketing initiatives
• Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
• Recruiting new staff members
• Recognition and reward of staff performance
• Disciplinary action as required
• Identifying and contacting prospective customers to promote sales
• Planning events and promotions

Please note that the closing date for this role is 31/10/2025.

Subway is an equal opportunities employer and welcomes applications from all qualified candidates.