Assistant Manager

Turtle Bay; Metropolitan Borough of Solihull; On-site; GBP 24,000 - 32,000; Full time

Job summary

A popular restaurant chain in Solihull is seeking a warm and guest-focused Assistant Manager. In this role, you will lead the team, ensure exceptional service, and support shift operations. The ideal candidate has hospitality management experience, positive energy, and strong leadership skills. This role offers great pay, training opportunities, and employee rewards.

Benefits

Great pay and rewards

70% discount for you and friends

Mental Health support

Loyalty bonuses

Referral bonuses up to £1,000

Qualifications

• Experience in hospitality management.
• Positive energy and leadership skills.
• Ability to train and coach team members.

Responsibilities

• Lead the floor and create a welcoming atmosphere.
• Support management with running shifts and achieving targets.
• Ensure exceptional service for guests.

Skills

Guest-focused service

Team leadership

Excellent communication

Calm under pressure

Job description

Turtle Bay – Assistant Manager

We’re on the lookout for a warm, hands‑on, and guest‑focused Assistant Manager to join our team at Turtle Bay in Solihull.

Who We Are

Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night.

Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere.

We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners.

What We’re All About

We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes.

Our Rewards

• Great pay, Tronc, and excellent rewards
• Various team events and team rewards
• Progression with excellent training and opportunities, both professionally and personally, with our mentorship programs
• Enhanced family leave pay
• 70% discount at our restaurant for you and up to 6 friends
• Access to Help @ Hand app – offering remote GP services, prescriptions, mental health support and physiotherapy support for you and your family
• Wellbeing is a focus for us with our Mental Health First Aid training and 24‑hour Employee Assistance Program
• Loyalty bonuses
• Referral bonus schemes – giving you the opportunity to earn up to £1,000 for successful referrals

About the Role

As an Assistant Manager at Turtle Bay, you bring positive energy, support your leaders, and help make each shift run like clockwork. You're right at the heart of the action – leading the floor, coaching team members, and creating those feel‑good vibes that keep our guests coming back.

You’re someone who leads by example – always friendly, calm under pressure, and focused on giving exceptional service. You’ll support the management team with everything from running great shifts and hitting business targets to training new starters and making sure every guest feels welcomed, relaxed, and looked after.

This is the ideal role for someone looking to step up and grow into a future leader. We’ll give you the support and tools you need to develop your confidence, sharpen your management skills and become a key part of your restaurant’s success story.

At Turtle Bay, we’re committed to creating a workplace where everyone feels respected, valued and supported. Join us in our mission to champion equality, inclusion and wellbeing, and be part of a vibrant, diverse team that genuinely loves what they do.

Next Steps…

Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.