Assistant Manager

The TJX Companies, Inc.; Maidstone; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Bonus potential

Staff discount

Pension and life assurance

Private medical cover

Career development

Job summary

TK Maxx in the United Kingdom is seeking an ambitious Assistant Manager to partner with the Store Manager and lead large teams in a fast-paced retail setting. You will drive performance, deliver outstanding customer experiences, and develop your own career within a global off-price retailer.

You'll recruit and develop talent, manage payroll and compliance, and ensure stock flow and store standards meet high expectations. A strong leader with a hands-on approach will thrive here.

Qualifications

• Experience leading large teams in retail or high-volume environments.
• Proven ability to drive customer service and store performance.
• Strong coaching and development skills.
• Ability to recruit, onboard, train and plan succession.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Lead, coach and develop store teams to deliver exceptional results.
• Recruit, onboard, train and manage succession planning.
• Oversee stock flow, floor execution, store standards and customer service.
• Support workforce planning, payroll, health & safety and compliance.
• Own store performance in the Store Manager's absence and drive continuous improvement.

Skills

Leadership

People management

Operational excellence

Recruitment

Coaching

Decision making

Customer focus

Job description

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

At TK Maxx, no two days are ever the same. Our unique business model creates a fast-paced environment where every day brings new opportunities, fresh challenges, and exciting discoveries. We're looking for an ambitious and people-focused leader to join our management team as an Assistant Manager. Working alongside the Store Manager, you'll play a key role in driving store performance, leading teams, and delivering an exceptional customer experience while developing your own career within a global retailer.

The Opportunity

As Assistant Manager, you'll be the Store Manager's key partner, help lead a large-scale, fast-paced operation where no two days are the same.

We also know job titles don't always tell the full story. While this role is Assistant Manager, the scale of our stores, the size of the teams you'll help lead, and the level of ownership you'll have means it often appeals to experienced leaders from a variety of backgrounds.

Whether you're currently an Assistant Manager looking for a bigger challenge, a Store Manager ready to step into a larger retail business with greater complexity, or a leader from hospitality, distribution, logistics or another high-volume environment, this could be the opportunity you're looking for.

With significant responsibility for people, operations and performance, this role offers the chance to make a real impact while building the skills and experience needed for future Store Manager and senior leadership opportunities.

What You'll Do

Working closely with the Store Manager, you'll help create a high-performing and engaging environment for both associates and customers, leading, coaching and developing teams to deliver exceptional results.

You’ll play a key role in developing and retaining talent through effective recruitment, onboarding, training and succession planning, while driving operational excellence over all areas of the business. Managing resources effectively, you'll ensure key priorities are delivered, including stock flow, Door to Floor execution, store standards and customer service.

You’ll support workforce planning, payroll management, health & safety and compliance, while identifying future leaders & building a strong talent pipeline.

As a trusted partner to the Store Manager, you’ll take ownership of store performance and confidently lead the operation in their absence, ensuring a seamless experience for both customers and associates.

What We’re Looking For

We're looking for ambitious leaders who know how to get the best from large teams in busy, fast-moving environments.

Whether you've built your career in retail, hospitality, or distribution, or another high-volume operational setting, you'll have experience leading and developing large teams, managing performance, and delivering results through people.

You’ll be comfortable making decisions, managing competing priorities and driving operational excellence in environments with significant stock volumes, customer footfall or service demands. With strong leadership and coaching skills, commercial awareness, sound problem-solving ability, and a positive hands-on approach, you'll know how to motivate, influence and inspire others while continuously improving performance and delivering outstanding results.

What's In It For You?

• Competitive salary
• Bonus earning potential
• Associate discount
• Pension and life assurance
• Private medical cover
• Structured career development and progression opportunities
• The chance to build your leadership career within a global retail business
• A culture that champions individuality, inclusion, and growth

If you're looking for a leadership role where you can make a real impact, develop your career, and support the success of a thriving retail business, we'd love to hear from you.

Come and Discover Different at TJX we think you'll find that it's so much more than a job. We move a lot of inventory-at all times of the day-and that takes working, learning, and growing together. When you're a part of our TJX family, you have the full support of a diverse, close-knit team in our Stores.

As you think about where to work, know that we take care of our people. We offer competitive pay and great benefits. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and / or sexual orientation.

As proud as we are of our past success, it's our future