Assistant Manager

QSRP; Liverpool; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Salary up to £31,500 pa

Employee discount

45 Hour contract

Health Plan

Company Pension Plan

Cycle to Work

Wages in Advance

Incentive Schemes

Job summary

Chopstix in Liverpool is seeking an Assistant Manager to lead shifts, drive performance and foster a culture of enthusiasm and excellent service. You’ll be the heartbeat of the team, motivating staff and delivering a standout dining experience.

We value leadership, strong people skills, and commercial awareness. The role offers a hybrid working model, development opportunities, and a dynamic workplace within a fast-paced QSR environment.

Qualifications

• Leadership experience in fast-paced environments.
• Strong people management and communication skills.
• Good commercial awareness and understanding of hospitality metrics.
• Attention to operational standards and guest experience.
• Strong connection to customers and service mindset.

Responsibilities

• Lead shifts and drive performance to achieve targets.
• Support the GM in daily operations and decision making.
• Develop, coach, and motivate the team to deliver exceptional service.
• Deliver strong results across service and sales and maintain brand standards.

Skills

Leadership

People skills

Commercial awareness

Operational standards

Customer focus

Job description

Date: 13 Aug 2026

Location: Liverpool, GB, L2 1TD

Company: Chopstix

About The Company

QSRP is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of Burgers through our US-style Burger King and Belgian-rooted Quick restaurants, French style O'Tacos, Vibrant burger brand G La Dalle, Dunkin: the world leader in coffee and donuts, Chopstix: one of the most recognized Asian QSR brands in the UK.

So, are you ready to dive into a career that's as exciting as our menu?

About The Position

Assistant Manager

Step up, drive performance, and grow your team. As an Assistant Manager, you'll be the heartbeat of our team, fostering a culture of enthusiasm, exceptional service, and the desire to succeed. Are you a leader who thrives in the driver's seat? A motivator? An inspirer? Join us and lead the way with full throttle energy, always being the first to try new things and shake things up.

WHO ARE WE?

Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!

What do you bring

• Leadership experience in fast-paced environments
• Strong people skills
• Commercial awareness
• Detailed eye for Operational Standards
• Strong connection to our Customers

As an individual you are

CAN YOU?

• Infuse fun into the workplace?
• Up for late nights? We may trade until 4am on select nights in certain locations - flexibility is key!
• Recognize and nurture potential within your team?
• Deliver exceptional customer service every time?
• Support the GM in daily operations
• Lead shifts and drive performance
• Develop and coach the team
• Deliver strong results across service and sales

Why join us on your journey?

• Contribute to our mission of becoming the market leader in QSR sector
• Plenty of career growth opportunities across all our international head quarters
• Become part of a company where learning and development is in the heart of the culture
• Loads of fun initiatives with your colleagues, many of them focused on giving back to the community
• We believe in a flexible and hybrid work model, but we also offer a modern and cool office environment for you to thrive in
• Enivironmental sustainability is in the center of the way we operate
• We care about diversity, equity and inclusion and make everyone feel equally welcomed

You Also Get These Benefits

PERKS THAT PACK A PUNCH!

• Salary up to £31,500 pa
• Employee discount
• 45 Hour contract
• Online Discounts in High Street Stores
• Access to Health Plan
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Incentive Schemes

Intrigued, but want to read more about us first?

Sure! Check out these resources to find out more about what we do.

• QSRP website
• Our Company Video
• Our LinkedIn page
• O'Tacos
• Quick
• Burger King Italy and Burger King Belgium
• Chopstix
• Dunkin'
• G La Dalle

All applicants will receive consideration for the job with no regards to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.