Assistant Manager

Storage Giant; Leicester; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading self-storage provider in the UK is seeking an Assistant Manager to oversee day-to-day operations. This role involves managing and motivating a team to deliver exceptional customer service while achieving sales targets. Candidates should have at least 2 years of customer-facing and management experience. The position is based in Leicester and offers a competitive salary of £27,000-£28,000 with additional benefits.

Benefits

Competitive salary

£250 reward for employee referrals

Commission on sales

Employee discount for friends and family

Personal learning & development

Internal progression opportunities

Free on-site parking

Qualifications

• Minimum 2 years of experience in customer-facing sales, retail, or hospitality environment.
• Minimum 2 years of management experience.
• Computer literate - Microsoft Suite.
• Flexible/available to work scheduled hours including weekends.
• Live within 30 minutes of the store.
• Hold a full driving license and have access to your own vehicle.

Responsibilities

• Coaching & motivating your team to deliver sales and exceptional customer service.
• Meeting the store's budget, financial & sales targets.
• Reviewing performance data to identify, improve and resolve problems.
• Winning new business and managing existing accounts.
• Ensuring the store is running smoothly & presenting a high level of cleanliness.
• On call, key holder & alarm responsibilities.

Skills

Customer service

Team management

Sales motivation

Problem-solving

Job description

Overview

As an Assistant Manager at Storage Giant, you will play a pivotal role in overseeing the day-to-day operations of the store. You will deputise for the Store Manager in their absence which will require the ability to work on your own initiative and manage others.

Responsibilities

• Coaching & motivating your team to deliver sales and exceptional customer service
• Meeting the stores budget, financial & sales targets. Maximising revenue and profit
• Reviewing performance data to identify, improve and resolve problems
• Winning new business, upselling & managing existing accounts
• Ensuring the store is running smoothly & presenting a high level of cleanliness
• On call, key holder & alarm responsibilities

The Benefits

• Competitive salary of £27,000-£28,000 (Depending on experience)
• £250 reward for employee referrals
• Commission on sales
• Employee discount for friends and family
• Personal learning & development
• Internal progression opportunities
• Free on-site parking

Schedule

40 Hours per week – Rota’d shifts between the hours of:

• Monday - Friday (08:00 to 18:15)
• Saturday (09:00 to 18:00)
• Sunday (10:00 to 16:00)

The Requirements

• Minimum 2 years of experience in customer facing sales, retail or hospitality environment
• Minimum 2 years of management experience
• Computer literate - Microsoft Suite
• Flexible/available to work scheduled hours including weekends
• Live within 30 minutes of the store
• Hold a full driving licence and have own / have access to own vehicle

The Company

Storage Giant is one of the UK’s private leading self-storage providers. A well-established and rapidly expanding organisation with stores across the UK, with an active pipeline of further expansion planned. We pride ourselves on delivering the BEST storage, at the BEST price, with the BEST service!

At Storage Giant we are committed to creating an inclusive and diverse workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status or age.

All of our roles require candidates to have the legal right to work in the UK.

Please note that Storage Giant does not offer visa sponsorship at this time