Assistant Manager

Foot Locker, Inc.; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports retailer is seeking a Store Manager in Leeds. The role involves coaching a team, ensuring exceptional customer service, and meeting sales goals. Ideal candidates will have extensive leadership experience in retail and a passion for improving customer experiences. Flexible hours are required. This position offers competitive benefits including discounts and development opportunities.

Benefits

28 days holiday

Associate discount of 30 – 50%

Employee Assistance Program

Wellness apps and discounted gym rates

Company Sick Pay scheme

Development Opportunities

Qualifications

• 5+ years of experience in a customer‑facing sales setting.
• 3+ years of retail management experience.
• Strong cognitive and mathematical skills.

Responsibilities

• Coaching and motivating team members.
• Ensuring high levels of customer satisfaction.
• Delivering on sales and operational expectations.
• Partnering with customers and store leadership.

Skills

Leadership ability

Retail management experience

Customer engagement

Sales motivation

Resourcefulness

Problem analysis

Ethics and integrity

Flexible availability

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in‑store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Qualifications

• Demonstrated leadership ability with at least 5 years of experience in a customer‑facing sales setting
• At least 3 years of retail management experience in a retail sales enviroment
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Benefits

• 28 days holiday – plus an extra day per year for the first 5 years!
• Associate discount of between 30 – 50%
• Hapi App – offering discounts & prize draws
• Employee Assistance Program – Retail Trust
• WellHub App: Employee wellbeing, discounted gym rates, health apps
• Company Sick Payscheme
• Head Office Internships
• Striper AmbassadorProgramme
• Development Opportunities

Address

133, 135 And 137 Briggate
City
Leeds (West Yorkshire)
UK
LS1--6BR