Assistant Manager

The Old Crown, Bookham; Leatherhead; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading hospitality venue in Leatherhead seeks an experienced Assistant Manager to join their vibrant team. This role involves assisting the General Manager, managing a busy operation, and ensuring high standards of service. Ideal candidates will have strong leadership skills and experience in delivering business growth. Competitive hourly pay plus tronc, robust training programs, and comprehensive benefits are offered, including substantial discounts and bonuses.

Benefits

Flexible hours

Training and development programs

Employee assistance programs

Discounts at Heartwood establishments

Refer a Friend Bonus

Cycle to Work Scheme

Qualifications

• Experience in running busy operations and overseeing large teams.
• Proven ability to deliver business growth and maintain staff retention.
• A vibrant personality and presence around guests and staff.

Responsibilities

• Assist the General Manager and demonstrate leadership in the team.
• Maintain high standards across all areas of the business.
• Motivate and empower the team to achieve goals.

Skills

Leadership skills

Team player

High operational standards

Business growth management

Job description

Assistant Manager On Target Earnings £38,000 *

We are thrilled to announce that due to our successful new opening at The Old Crown in Great Bookham, we have an amazing opportunity for a very experienced Assistant Manager to join our fantastic team.

Recently announced in the Sunday Times Top 100 Places to Work, Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities, serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inn,s is renowned for being a home-from-home.

Our strength is in our enduring community of like-minded individuals, warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

Assistant Manager - What we offer:

• Hourly payplus tronc (up to £38,000 *)
• Flexible Contracted hours
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
• Employee Assistance Program with Hospitality Action
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Enhanced Maternity & Paternity package
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

Assistant Manager - The Ideal Candidate:

• Will have a great presence and a vibrant personality
• Assist the General Manager and able to demonstrate leadership skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• Proven experience in delivering business growth, budgets, staff retention
• Our investment in your development.

Our investment in your development.

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.

We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme.

Heartwood Collectionis a multi award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• R200
• SRA 3 star rated
• plus many more!

*OTE is based on a 48-hour working week and the TRONC is calculated from the expected 6 months' site average