Assistant Manager

Tortilla Mexican Grill plc; Kingston upon Thames; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Free meals on shifts

33 days paid holiday per year

Incentives including holidays, tickets

Sociable hours

Worklife balance

Perkbox discounts

Wellbeing support including free couns

Wellbeing support including free couns

Job summary

Tortilla Mexican Grill plc in Kingston upon Thames is seeking an Assistant Manager to join our team on a full-time, permanent contract with a salary up to £34,000 per annum plus an achievable bonus worth up to £7,000 per year.

You will lead and train a friendly team, ensuring exceptional guest service, efficient GP and labour control, and ongoing development as we grow. This role offers flexible working and sociable hours within a supportive, energetic environment.

Qualifications

• Passionate about delivering excellent service and guest experience.
• Experience supervising or coaching a team in a fast-paced setting.
• Good understanding of GP & Labour control and cost management.

Responsibilities

• Lead and train a happy team to deliver excellent guest service.
• Oversee day-to-day operations and shift management.
• Ensure GP and labour control targets are met.
• Support career progression and training opportunities within the group.

Skills

Customer service leadership

GP & Labour control

Team supervision

Foodservice

Job description

Here at Tortilla, we are seeking to recruit an Assistant Manager to join our team in Kingston upon Thames. You will join us on a full-time, permanent contract with the salary going up to £34,000 per annum plus an amazing, achievable bonus worth up to £7,000 per year.

Benefits We Offer Our Assistant Manager

• The opportunity for flexible working
• Free meals on shifts
• 33 days paid holiday per year
• Win amazing prizes including holidays, festival tickets and more through incentives
• Far more sociable hours than many other restaurant brands
• Genuine work/life balance
• Love your job! 98% of our crew say they love their working day
• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox!
• Wellbeing support including free counselling, financial and legal advice

Career Progression For The Assistant Manager

• Ongoing professional training and development - earn NVQs with our Apprenticeship Scheme
• Real career progression from Assistant Manager to General Manager and beyond!
• Opportunity to get involved with new openings
• Freedom to move between sites and grow with the group

About Us

Our family of over 65+ stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business - all our food is, in fact, freshly made! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging.

What We’re Looking For In Our Assistant Manager

We’d love you to be an Assistant Manager or experienced Supervisor with a good understanding of GP & Labour control - but more important to us is that you’re passionate about food and at your happiest looking after customers whilst training, inspiring & developing a happy team. Maybe you’ve worked in a similar QSR environment, or perhaps you’ve spent time running a bar, restaurant or contract catering unit. As long as you’re passionate about delivering amazing service then you’re probably our kind of amigo and we’d love to hear from you!