Assistant Manager

Bat & Ball Covent Garden

Greater London

On-site

GBP 22,000 - 37,000

Part time

5 days ago
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Job summary

Bat & Ball Covent Garden is a high-energy live‑sports venue in London, seeking an ambitious Assistant Manager to join the leadership team. You’ll drive day-to-day operations, lead a large team and ensure exceptional service during big games and peak hours.

You’ll be commercially minded and guest-focused, with a hands-on approach and passion for hospitality, aiming to deliver memorable experiences for every guest.

Qualifications

  • 3+ years' management experience in high-capacity hospitality or similar fast-paced environments.
  • Experience leading large teams and high-volume operations.
  • Passion for sport with knowledge of major fixtures and calendars.
  • Strong leadership, coaching and staff development skills.
  • Excellent commercial awareness: drive sales, control costs, hit KPIs.
  • Confident decision-maker during busy services.
  • Hands-on leader who gets involved on the floor.
  • Committed to hospitality and memorable guest experiences.

Responsibilities

  • Support the General Manager in running the venue day-to-day.
  • Lead from the front during busy services and major sporting events.
  • Coach and develop the management team and venue staff.
  • Drive sales, profitability and… operational performance.
  • Maintain outstanding standards across service, operations, health & safety and guest experience.
  • Help create an atmosphere that keeps guests returning.
  • Plan and execute major sporting events and peak trading periods.
  • Manage rotas, labour and costs; build a strong team culture.
  • Act as senior leader on shift when required.

Skills

Management experience
Team leadership
Sports passion
Coaching
Commercial awareness
Decision making under pressure
Hands-on
Guest experience

Job description

Bat and Ball - Covent Garden - Competitive Socialising
ARE YOU SPORTS MAD? DO YOU THRIVE IN A HIGH-ENERGY VENUE?

We're looking for an ambitious, experienced and seriously passionate Assistant Manager to join the team at Bat & Ball Covent Garden. This is not your typical bar management role. Bat & Ball is a high-energy competitive socialising venue where sport, great hospitality, entertainment and unforgettable experiences come together. We need a manager who can thrive in a fast-paced, high-capacity environment, lead from the front and help us deliver exceptional experiences for our guests — whether they're here for the big game, competitive socialising, drinks with friends or a night of sport-fuelled fun.

THE ROLE

As Manager, you'll be a key part of the leadership team, working closely with the General Manager to drive the venue forward. You'll take ownership of day-to-day operations, lead and develop a large team, maintain exceptional service standards and make sure every shift runs like clockwork — even when the venue is absolutely flying. You'll be commercially minded, operationally strong and, most importantly, a natural leader who loves being around people and sport.

WHAT WE'RE LOOKING FOR:
  • 3+ years' management experience within a high-capacity competitive socialising venue, sports bar, late-night venue or similarly fast-paced hospitality environment
  • Proven experience managing large teams and high-volume operations
  • A genuine passion for sport — you should be the person who knows what's happening across the sporting calendar and gets excited about the big fixtures
  • Strong leadership skills and the ability to motivate, coach and develop a diverse team
  • Excellent commercial awareness, with experience driving sales, controlling costs and delivering against KPIs
  • The confidence to take charge during busy services and make decisions under pressure
  • A hands‑on approach — you're not afraid to get stuck in wherever you're needed
  • A passion for hospitality and creating memorable guest experiences
  • Energy, personality and the ability to bring people with you
WHAT YOU'LL BE RESPONSIBLE FOR:
  • Supporting the General Manager in the overall running of the venue
  • Leading from the front during busy services and major sporting events
  • Managing, coaching and developing the management and wider venue team
  • Driving sales, profitability and commercial performance
  • Maintaining outstanding standards across service, operations, health & safety and guest experience
  • Helping create an atmosphere that keeps guests coming back
  • Planning and executing major sporting events and peak trading periods
  • Managing rotas, labour and operational costs effectivelyBuilding a strong team culture where people are motivated to perform
  • Acting as the senior leader on shift when required
WHY BAT & BALL?

Because we don't just put sport on a screen — we make it an experience. If you love the buzz of a packed venue, thrive when the big games are on, know how to lead a team and want to be part of a venue where competitive socialising meets serious hospitality, this could be your next move. Welcome to London's biggest independent pub company! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Experience: Required
Employment: Part-time
Salary: up to $50,000 yearly

About Bat & Ball Covent Garden:
Bat & Ball Covent Garden is your ultimate live sports playground in the heart of London. Packed with big screens, buzzing game zones, and a high-energy atmosphere, it's the go-to spot for catching the match while playing games.

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