Assistant Manager

Bat & Ball Covent Garden; Greater London; On-site; GBP 22,000 - 37,000; Part time

Job summary

Bat & Ball Covent Garden is a high-energy live‑sports venue in London, seeking an ambitious Assistant Manager to join the leadership team. You’ll drive day-to-day operations, lead a large team and ensure exceptional service during big games and peak hours.

You’ll be commercially minded and guest-focused, with a hands-on approach and passion for hospitality, aiming to deliver memorable experiences for every guest.

Qualifications

• 3+ years' management experience in high-capacity hospitality or similar fast-paced environments.
• Experience leading large teams and high-volume operations.
• Passion for sport with knowledge of major fixtures and calendars.
• Strong leadership, coaching and staff development skills.
• Excellent commercial awareness: drive sales, control costs, hit KPIs.
• Confident decision-maker during busy services.
• Hands-on leader who gets involved on the floor.
• Committed to hospitality and memorable guest experiences.

Responsibilities

• Support the General Manager in running the venue day-to-day.
• Lead from the front during busy services and major sporting events.
• Coach and develop the management team and venue staff.
• Drive sales, profitability and… operational performance.
• Maintain outstanding standards across service, operations, health & safety and guest experience.
• Help create an atmosphere that keeps guests returning.
• Plan and execute major sporting events and peak trading periods.
• Manage rotas, labour and costs; build a strong team culture.
• Act as senior leader on shift when required.

Skills

Management experience

Team leadership

Sports passion

Coaching

Commercial awareness

Decision making under pressure

Hands-on

Guest experience

Job description

Bat and Ball - Covent Garden - Competitive Socialising

ARE YOU SPORTS MAD? DO YOU THRIVE IN A HIGH-ENERGY VENUE?

We're looking for an ambitious, experienced and seriously passionate Assistant Manager to join the team at Bat & Ball Covent Garden. This is not your typical bar management role. Bat & Ball is a high-energy competitive socialising venue where sport, great hospitality, entertainment and unforgettable experiences come together. We need a manager who can thrive in a fast-paced, high-capacity environment, lead from the front and help us deliver exceptional experiences for our guests — whether they're here for the big game, competitive socialising, drinks with friends or a night of sport-fuelled fun.

THE ROLE

As Manager, you'll be a key part of the leadership team, working closely with the General Manager to drive the venue forward. You'll take ownership of day-to-day operations, lead and develop a large team, maintain exceptional service standards and make sure every shift runs like clockwork — even when the venue is absolutely flying. You'll be commercially minded, operationally strong and, most importantly, a natural leader who loves being around people and sport.

WHAT WE'RE LOOKING FOR:

• 3+ years' management experience within a high-capacity competitive socialising venue, sports bar, late-night venue or similarly fast-paced hospitality environment
• Proven experience managing large teams and high-volume operations
• A genuine passion for sport — you should be the person who knows what's happening across the sporting calendar and gets excited about the big fixtures
• Strong leadership skills and the ability to motivate, coach and develop a diverse team
• Excellent commercial awareness, with experience driving sales, controlling costs and delivering against KPIs
• The confidence to take charge during busy services and make decisions under pressure
• A hands‑on approach — you're not afraid to get stuck in wherever you're needed
• A passion for hospitality and creating memorable guest experiences
• Energy, personality and the ability to bring people with you

WHAT YOU'LL BE RESPONSIBLE FOR:

• Supporting the General Manager in the overall running of the venue
• Leading from the front during busy services and major sporting events
• Managing, coaching and developing the management and wider venue team
• Driving sales, profitability and commercial performance
• Maintaining outstanding standards across service, operations, health & safety and guest experience
• Helping create an atmosphere that keeps guests coming back
• Planning and executing major sporting events and peak trading periods
• Managing rotas, labour and operational costs effectivelyBuilding a strong team culture where people are motivated to perform
• Acting as the senior leader on shift when required

WHY BAT & BALL?

Because we don't just put sport on a screen — we make it an experience. If you love the buzz of a packed venue, thrive when the big games are on, know how to lead a team and want to be part of a venue where competitive socialising meets serious hospitality, this could be your next move. Welcome to London's biggest independent pub company! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Experience: Required
Employment: Part-time
Salary: up to $50,000 yearly

About Bat & Ball Covent Garden:
Bat & Ball Covent Garden is your ultimate live sports playground in the heart of London. Packed with big screens, buzzing game zones, and a high-energy atmosphere, it's the go-to spot for catching the match while playing games.