Assistant Manager

The Arts Club Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exclusive private members club in Greater London is seeking an Assistant Manager for the Members Lounge. In this role, you will provide memorable experiences, manage a diverse team, and ensure high service standards. Candidates should have experience in hospitality and possess a charismatic personality. This position offers comprehensive benefits such as training programs and development opportunities. If you're ambitious and passionate about service, apply now to join a prestigious team.

Benefits

28 holidays including Bank & Public Holidays

Discounts on Food & Beverage

Learning and development programmes

Opportunities for promotion

Meals whilst on duty

Employee Assistance Programme

Ride to work scheme

Childcare voucher scheme

Pension scheme

Qualifications

• Outgoing individual with great personality and charisma.
• Passionate about managing in an upscale operation.
• Proficient in the English language.

Responsibilities

• Provide an engaging experience for Members.
• Maintain high food and beverage standards.
• Lead and nurture a dedicated team.
• Responsible for hiring and training.

Skills

Customer service

Team leadership

Interpersonal skills

Attention to detail

Manage under pressure

Adaptability

Job description

Assistant Manager - Members Lounge

Founded for its history within the Arts and reputation for delivering exquisite hospitality, this exclusive Private Members Club is now seeking an exceptional Members Lounge Assistant Manager to work within our Food and Beverage Service Team.

The Members Lounge is set across one floor within the Club and provides outstanding service to our members in a slightly more relaxed and casual setting. The team is encouraged to build relationships with members and we are very proud that many consider the Members Lounge a home away from home.

Our new Assistant Manager must have a positive and engaging personality and be as adaptable as our floor is diverse! The Members’ Lounge is not only a restaurant, but also an events venue, private dining rooms, meeting space, relaxing lounge, and late‑night cocktail bar.

It also exhibits permanent and temporary art collections alongside showcasing the most current musicians and DJs, enabling their sound to create the best London social setting around Mayfair.

This is an exciting career opportunity for candidates with a few years experience in a similar role, looking for a new challenge which will allow them to broaden their knowledge and develop their managerial skills.

Assistant Manager responsibilities

• Provide a personable and memorable experience for our Members on arrival and throughout their stay within this exclusive setting.
• Plan and maintain high levels of food and beverage standards, assist servers and hosts on the floor during peak periods and supervise the Lounge and Events Dining Space.
• Complete opening and closing duties to ensure compliance and quality assurance of standards are maintained.
• Lead and nurture a dedicated team of food and beverage team members whilst delivering a first‑class service culture.
• Assist the General Manager in hiring, training, scheduling, evaluating, and motivating.
• Liaise and support our food and beverage restaurants and Club operations to maximise efficiency of resources during the day and evening.
• Anticipate floor service needs and provide a personalised approach to resolve any Member requests.
• Solve any issues/problems quickly and calmly using logic and initiative.
• Demonstrate a passion for quality of service and engage with Reception and Guest Relations to ensure all enquiries are managed promptly.
• Escort our Members and their guests during private events, provide detailed information about current exhibitions in the Members Lounge and forthcoming events throughout the Club.

Assistant Manager Entry Requirements

We are looking for an outgoing individual with great personality and charisma, passionate about managing and delivering a first‑class service within an upscale operation.

Assistant Manager Other skills that will need to be demonstrated include

• Drive to develop and progress within a career in the hospitality industry
• Passion to deliver and drive high standards of customer service
• Hands‑on managerial approach
• Ability to work calmly under pressure
• Positive personality
• Confident, professional and welcoming personality with a can‑do attitude
• Outstanding attention to detail
• Excellent interpersonal skills
• Ability to inspire, train and lead a large team
• Proficient in English language
• Exceptional presentation

Assistant Manager Benefits

• 28 holidays including Bank & Public Holidays, per holiday year
• Discounts on Food & Beverage
• Exciting range of learning and development programmes
• Opportunities for promotion
• Meals whilst on duty
• Employee Assistance Programme
• Ride to work scheme
• Childcare voucher scheme
• Pension scheme

Please apply now.

As an employee at The Arts Club, you can expect to be provided with hospitality lead training, learning from the very best talent within the industry.

As part of our Club expansion your career development opportunities will be unparalleled, so, if you are ambitious and looking for your next career move, then we want to hear from you.

Eligibility

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.