Assistant Manager

Greenwich Grind; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant hospitality company in Greater London is seeking an Assistant Manager who loves the fast-paced restaurant environment. Responsibilities include running the floor, supporting the Front of House team, and ensuring excellent customer service during busy shifts. Ideal candidates will have 1-2 years of experience in restaurant management and a strong focus on service and sales. Perks include discounts and referral bonuses, with a commitment to equal opportunity.

Benefits

50% off all Food & Beverage

Retail discount on Grind at Home products

Up to £300 referral bonus

Invitation to Social Events

Access to Wellness Scheme

Qualifications

• 1–2 years’ experience in floor-led restaurant management.
• Ability to maintain service quality under pressure.
• Team-oriented with a positive attitude.

Responsibilities

• Assist in running the restaurant during peak hours.
• Lead and support the Front of House team.
• Train and develop new and existing staff.
• Open and close the restaurant as needed.

Skills

Strong floor leadership

Excellent customer service

Experience in fast-paced environments

Sales-driven mindset

Job description

Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.

Assistant Manager – Greenwich Grind

We’re looking for the next wave of leaders – people who genuinely love hospitality, live for a busy floor, and want to grow their career with us.

As an Assistant Manager at Greenwich Grind, you’ll be in the thick of service: running the floor, looking after the team, and making sure every guest has a great experience. In return, your General Manager will invest in you – giving you the support, coaching, and responsibility you need to take that next step in your career.

Greenwich Grind is weekend-led, so Saturday and Sunday availability is essential.

About You

You’re a strong floor leader who:

• Is confident running a busy restaurant floor from greeting to goodbye
• Knows what great service looks like and insists on it every shift
• Drives service and sales – you care about the numbers as much as the guest experience
• Brings energy, calm control, and good vibes to the team
• Has around 1–2 years’ experience in floor-led restaurant management
• Is used to working in a fast-paced environment and keeping cool under pressure
• Has a genuine “muck in with the team” attitude
• Host experience is a big plus

What You’ll Be Doing

• Helping run a high-volume, fast-paced restaurant, especially during peak times
• Opening and closing the site when the senior management team aren’t around
• Delivering consistent, brilliant service in line with our standards
• Leading and supporting the Front of House team on shift – sections, pacing, and flow
• Getting involved in training and developing new and existing team members
• Supporting with recruitment and onboarding
• Taking part in team and management meetings and bringing ideas to improve service and sales
• Representing Greenwich Grind with a smart, professional appearance and positive attitude

Perks & Benefits

• Crew Card Membership - 50% off all Food & Beverage at every Grind location.
• Retail discount on Grind at Home products
• Up to £300 referral bonus
• Invitation to our Social Events
• Access to Wellness Scheme

If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.

We'll see you at the Grind.