Assistant Manager

SMOK'D; Greater London; On-site; GBP 32,000 - 33,000; Full time

Job summary

A hospitality establishment in Greater London is looking for a dedicated Assistant Manager to support the General Manager in daily operations. The ideal candidate will possess strong leadership skills and experience in the hospitality sector, along with excellent communication abilities. Responsibilities include staff supervision, financial operations oversight, and ensuring exceptional service standards. This full-time role offers a competitive salary of £32,000 – £33,000, with opportunities for career development and employee benefits.

Benefits

Employee discounts

Opportunities for career growth

Qualifications

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Knowledge of financial procedures and basic accounting principles.

Responsibilities

• Assist in managing daily pub operations to ensure smooth and efficient service.
• Supervise and train staff, fostering a positive work environment.
• Oversee financial procedures, including cash handling and sales reporting.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Team management

Communication skills

Conflict resolution

Job description

Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team.

Job Description

As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry.

Key Responsibilities

• Assist in managing daily pub operations to ensure smooth and efficient service.
• Supervise and train staff, fostering a positive and productive work environment.
• Handle customer inquiries, complaints, and feedback professionally.
• Oversee financial procedures, including cash handling, inventory management, and sales reporting.
• Ensure compliance with health and safety regulations.
• Support the General Manager in achieving sales and profitability targets.
• Be a role model for the staff members.

Requirements

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle high‑pressure situations and resolve conflicts effectively.
• Knowledge of financial procedures and basic accounting principles.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

What We Offer

• Competitive hourly wage of £13 plus service charge.
• Full‑time position with opportunities for career growth and development.
• A supportive and dynamic work environment.
• Employee discounts and other benefits.

Experience: Required

Employment: Full‑time

Salary: £32,000 – £33,000 yearly

About SMOK'D

Small independent company, originally a street food pop up called BBQWhiskyBeer.