Assistant Manager

OPTICAL EXPRESS; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical care provider in Glasgow is seeking an Assistant Manager to lead and support team performance. You will ensure operational efficiency and excellent customer care, while developing your team's skills. The ideal candidate will have management experience in an optical or retail sector and possess strong communication skills. The role offers competitive salary, career progression, and modern working environment.

Benefits

Competitive salary

Free or discounted optical products and procedures

Career progression

Modern working environment with superb technological support

Qualifications

• Strong management experience within an Optical setting or high-end retail.
• Excellent communication and presentation skills.
• Ability to work closely with team members for performance management.

Responsibilities

• Drive performance for the practice and manage daily operations.
• Support team development through coaching and performance management.
• Maintain the practice to high standards of cleanliness and professionalism.

Skills

Management experience in Optical or high-end retail

Excellent communication skills

Motivated to achieve results

Willingness to learn and progress

Job description

Overview

Job Title: Assistant Manager

Job Location: Glasgow City Centre

Hours of Work: Full-Time, 40hrs pw, including weekends

Salary: From £29,000 plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it's a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

If you're looking to work for a market leader, then read on as we are looking for an Assistant Manager to work in our prestigious Glasgow city centre clinic, where you\'ll have responsibility for managing and supporting the performance of the team.

Responsibilities

• You will be customer facing and you will help drive performance for the practice. You\'ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
• You will have strong management experience within an Optical setting or high-end retail. You\'ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
• It goes without saying that you\'ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Effectively and efficiently manage resources to meet customer demands
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

What\'s in it for you?

• Competitive salary
• Free or discounted optical products and procedures
• Career progression
• Modern working environment with superb technological support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.