Assistant Manager

Five Guys UK; Glasgow; On-site; GBP 28,000 - 32,000; Full time

Job summary

A popular burger restaurant chain located in Glasgow is seeking an enthusiastic Assistant Manager to lead a team in delivering exceptional customer experiences and ensuring operational excellence. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to drive sales and manage P&L. This role offers opportunities for career progression within a well-regarded business, along with competitive rewards and various employee perks.

Benefits

Achievable bonus scheme

33 days paid holiday

Free meals while on shift

Employee discount program

Wellbeing support and EAP

Qualifications

• Proven experience in restaurant or food service management.
• Ability to lead and inspire teams.
• Strong focus on customer satisfaction.

Responsibilities

• Lead Shift Managers and Crew to ensure operational excellence.
• Ensure customer satisfaction with every order.
• Manage P&L and drive sales while controlling costs.
• Provide coaching and development opportunities for team.

Skills

Hands-on leadership skills

Customer service

Team coaching

Sales driving

Job description

BURGERS & FRIES AND INCREDIBLE CAREERS!

Find out more about this role by reading the information below, then apply to be considered.

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
• Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
• Leading from the front, you will be hands on working with the team on the line and on floor with customers
• Responsible for supporting your General Manager and delivering store results
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Running smooth day to day operations, thinking about long term plans
• Always leading with our values
• Developing your team to ensure there is a strong talent pipeline

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Experienced hands‑on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. xsabvtc
• Five Guys isn't just a job - it can be a career!