Assistant Manager

Ben Sherman York; Fulford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion retailer in Fulford is seeking an Assistant Manager to drive sales and enhance customer experience. You'll assist in managing a dedicated team, ensure high visual merchandising standards, and provide exemplary customer service. Ideal candidates are sales-driven, possess excellent communication skills, and have a focus on customer satisfaction. A competitive salary is offered as part of this full-time role.

Benefits

Competitive salary

Qualifications

• Customer service focused with a passion for sales.
• Experience in visual merchandising.
• Strong communication skills are essential.

Responsibilities

• Assist in achieving sales targets and creating a welcoming atmosphere.
• Provide information about products and manage sales transactions.
• Promote multi-channel shopping for customer satisfaction.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Tools

IT skills

Job description

Assistant Manager York Full-Time

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role

To assist the manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Compensation

Competitive salary