Assistant Manager

Mecca; Exeter; On-site; GBP 32,000; Full time

Job summary

A leading entertainment venue in Exeter is seeking an Assistant Manager to lead and inspire the team to deliver exceptional customer experiences. This role involves managing daily operations, coaching team members, and driving results to enhance the guest journey. The ideal candidate will have a passion for customer service and proven leadership skills. Competitive salary and attractive benefits are offered.

Benefits

Competitive Salary

Paid breaks

Employee Rewards platform

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay

Employee Assistance Programme

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Commercial awareness and customer service excellence.
• Passion for creating outstanding customer experiences.

Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and high standards.
• Manage day-to-day operations and coach team members.
• Drive results and contribute to a positive guest journey.

Skills

Leadership

Coaching

Customer service excellence

Job description

Overview

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued. This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Benefits

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme
• Uniform provided - Fantastic new design just launched in 2024

Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and high standards
• Manage day-to-day operations and coach team members
• Drive results and contribute to a positive guest journey

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences