Assistant Manager

iQ Student Accommodation; Egham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Great benefits

Supportive team environment

Career development opportunities

Job summary

A major student accommodation provider in Egham is looking for an Assistant Manager responsible for running efficient and safe sites. This role involves enhancing student experience, managing a team, and ensuring compliance with health standards. Ideal candidates should possess strong leadership and communication skills, as well as some experience in management roles. Join a supportive team and be part of providing students with their best year yet!

Qualifications

• Management experience in environments like hotels or gyms is a plus.
• Strong people skills and enthusiasm for working with students.

Responsibilities

• Support the creation of a positive experience for residents.
• Complete administrative tasks, logging maintenance requests.
• Handle customer complaints with understanding.
• Assist with team management and deputise for Operations manager.
• Ensure compliance with health and safety standards.

Skills

Energetic leadership

Great communication skills

Problem-solving

Tools

Starez

Job description

Doing the right thing, even when nobody's watching? It's an iQ thing.

iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet.

Our site-based teams are bursting with independent thinkers and problem solvers who just love to make people's day.

Here’s a bit about the role . .

Our Assistant Manager is responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company’s key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ!

Being an Assistant Manager means making sure the students who stay with us always feel at home.

Key responsibilities:

• Supporting the creation of a positive and memorable experience for residents
• Completing administrative tasks including logging of maintenance requests, filing and preparing notices and working with our student management system – Starez
• Handling and resolving customer complaints with a patient and understanding approach
• Assisting with management of the team and deputising in the absence of the Operations manager
• Ensuring compliance in line with health and safety standards

What makes a great iQer?

First and foremost, we're looking for an energetic leader who thrives in a ‘get-stuff-done’ kind of environment. You won't mind rolling your sleeves up, with bags of enthusiasm and great communication skills.

You’ll have some management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and potential.

What you'll get

In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.

Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment.

Want to know what it's really like to work at iQ? Check us out on Glassdoor and hear directly from our people.

Ready to feel like you've got the best job ever? Apply Now!