Assistant Manager

Halfords; Dorchester; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Base salary £33,000

Uncapped monthly bonus £7,100 average

5 days a week

Refer a friend scheme

Job summary

National Tyres and Autocare in Dorchester, part of the Halfords family, is seeking an Assistant Manager to work alongside the Centre Manager. You will split time between the workshop with technicians and daily sales and customer service, driving profitability and ensuring a great customer journey.

The ideal candidate has hands-on mechanical experience or management experience in a similar environment, a Level 2/3 in Light Vehicle Maintenance, strong leadership, and excellent communication.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues.
• Strong mechanical knowledge with Level 2/3 qualification or equivalent experience.
• Understanding of workshop operations and vehicle maintenance processes.
• Full, valid driving licence.
• IT proficiency and ability to learn in-house systems.
• Strong organisational and time management skills.
• Health & Safety compliance.

Responsibilities

• Lead and support daily workshop operations and customer service.
• Drive profitability and manage centre performance with the Centre Manager.
• Develop and coach team members in the moment.
• Ensure compliance with Health & Safety standards.
• Foster excellent customer experience across services.

Skills

Customer leadership

Coaching

Tech knowledge

Workshop ops

Safety compliance

Communication

IT systems

Time management

Driving licence

Team management

Education

Level 2/3 Light Vehicle Maintenance

Job description

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands‑on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this could be the perfect opportunity for you.

Benefits Include

• On-target earnings up to £40,100
• Comprising a base salary of £33,000
• An uncapped monthly bonus scheme with average additional earnings of £7,100 per year.
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.

What We’re Looking For

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership
• Experience in coaching, training, and developing colleagues in the moment
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
• Bring your own set of tools and put them to great use in a busy, well‑equipped workshop
• Experience of maintaining compliance with Health & Safety standards
• Excellent verbal and written communication skills
• IT proficient, with the ability and willingness to learn in‑house systems
• Strong organisational and time management skills
• Full, valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.