Assistant Manager -

Specsavers; Croydon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known optical retailer in Croydon is seeking a passionate Assistant Manager to lead a team in providing exceptional eye care. Key responsibilities include supporting staff, managing customer interactions, and ensuring smooth store operations. The ideal candidate will have strong customer service skills and be adaptable. This full-time role offers a starting salary of £30k, flexible hours, and numerous employee benefits.

Benefits

28 days annual leave plus birthday off

Full-time hours

Pension contribution

Discounted benefits scheme

Annual subscription to 'Headspace'

Confidential employee helpline

Outstanding clinical and professional development

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics is desirable.

Responsibilities

• Support staff and ensure they are familiar with store systems.
• Handle orders and deal directly with customers.
• Help deliver training to other staff.

Skills

Customer service experience

Great communicator

Flexible and adaptable

Organised

Job description

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Assistant Manager- Croydon North End.

Specsavers. A household name and a Highstreet staple. And you could be part of the team. We're looking for a hard-working, passionate Assistant Manager ready to help lead a team to greatness so we can provide the best hear and eye care possible. At Specsavers you'll join a community focused team full of people from all walks of life and all levels of experience. So, as long as you're ready to work hard to keep our colleagues and customers happy, whoever you are, you can make a difference here. You'll make sure that the store runs like clockwork. That means supporting other staff, making sure they're familiar with systems and helping to deliver training. You'll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You'll show people how to insert, remove and care for their lenses, as well as assisting the optical team. This role will be across two stores.

What's on Offer?

• Salary: Starting at £30k depending on experience.
• 28 days annual leave plus your birthday off
• Full time (40 hours per week) including weekend working.
• No late nights
• Pension contribution
• Specsavers Perks - our discounted benefits scheme
• Annual subscription to the "Headspace" app
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Support with IP, other higher accreditations and Pathway
• Access to latest clinical technology and equipment

Find out more

If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics
• Great communicator
• Be flexible and adaptable
• Organised
• Checked all the boxes? Now's the perfect time to apply!